Data Entry Clerk

BASIC PURPOSE

: The Data Entry Clerk is responsible for the accurate transfer of data from paper files and electronic files to applicable databases and spreadsheets; updating, entering, maintaining, and retrieving information held on various systems. All data team members are expected to cross-train and be able to perform the essential functions of the team including creating basic reports. These functions are to be accomplished within the framework of established policies, procedures, and both internal and external requirements

PRINCIPAL ACCOUNTABILITIES

: Data Entry Input and review data for accuracy and completeness into all organizational data systems including ServicePoint (SP), the Homeless Management Information System (HMIS) HMIS system, donation tracking systems and other assigned systems to produce accurate reports of agency outcomes and demographics. Work with internal staff to facilitate accurate and timely data reporting. Provide quality assurance and adhere to regulations regarding client case files. Coordinate and submit financial assistance payment requisitions. Participate in meetings as assigned. Collaborate with community partners to establish and improve data collection, tracking and reporting. File Review Assist in maintaining client file compliance with all internal and external contracts, procedures, policies, regulations, and laws. Assist in executing file retention policies. Review new client entries and assist the with internal file audits to ensure accurate client records are maintained and in compliance with program requirements. Execute cross-training/backup processes to meet ongoing direct client services to accomplish the organization's mission. Infuses pride in organizational values and mission by acting with integrity, honesty, and knowledge that promotes culture and mission. Performs other duties as assigned.

POSITION SPECIFICATIONS/SCOPE

MINIMUM

EDUCATION/EXPERIENCE REQUIRED

High school diploma is required. Studies in computer science, data processing (or equivalent experience) preferred. Lived experience with homelessness or housing insecurity preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

Highly proficient in Microsoft Office Suite including Excel. Excellent computer knowledge required. Highly proficient in the use of database systems. Experience working with a diverse group of individuals. Must be detail-oriented, maintain confidentiality and possess strong organizational skills. Demonstrated flexibility with working independently and as a team member. Professional work and punctuality habits are necessary to accomplish organizational goals. Maintain an energetic approach and have a strong work ethic Ability to work effectively with diverse populations