BusinessOperations - Data Entry 1 - 210025#26-26204

Farmington, MO

Onsite Job Description

Position Purpose:

Accurately enter and process member provider selection requests and all other administrative operational tasks.

Education/Experience:

High school diploma or equivalent. 1+ years of data entry or general office experience.

• Track and process various change requests forms and doctor selection requests received through the member portal and other system queues timely and accurately
  
• Process provider termination requests by performing membership moves and initiate termination letter requests to affected membership
  
• Manually process provider selections for members unable to assign through the health plan's auto
• assignment systematic process
  
• Track and report provider selection errors demonstrated by call center representatives
  
• Retrieve and process all incoming returned mail and fax requests
  
• Process all provider member Client-enrollment requests.

EEO:

"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans." ================

• Track and process various change requests forms and doctor selection requests received through the member portal and other system queues timely and accurately
  
• Process provider termination requests by performing membership moves and initiate termination letter requests to affected membership
  
• Manually process provider selections for members unable to assign through the health plan's auto
• assignment systematic process
  
• Track and report provider selection errors demonstrated by call center representatives
  
• Retrieve and process all incoming returned mail
  
• Process all provider and member first time claims
  Story Behind the Need What is the purpose of this team?

Describe the surrounding team (team culture, work environment, etc.) & key projects.

Do you have any additional upcoming hiring needs, or is this request part of a larger hiring initiative?

Purpose:

Keying member/provider claims with high quality and focused on meeting productivity goal. 2 open positions

Typical Day in the Role Walk me through the day-to-day responsibilities and a description of the project (Outside of the Workday JD).

What are performance expectations/metrics?

What makes this role unique?

Purpose:

Keying member/provider claims with high quality and focused on meeting productivity goal.

Quality is 98.5%

Production goals is 85%-100% meeting expectations. There is a ramp schedule that would ramp for 3 months at 60%, 80%,90%. Candidate Requirements

Education/Certification

Required:

HSD

Preferred:

Licensure

Required:

No

Preferred:

Years of experience required: 1+ years of data entry or general office experience,

Disqualifiers:

No data entry experience, not having reliable internet speed, Additional qualities to look for: Healthcare data entry is preferred Top 3 must-have hard skills stack-ranked by importance 1 Data Entry Experience / High attention to detail with accuracy / technical proficiency / organized

2 Independent work, no distractions (during work hours, candidate will be focused on data entry/high volume) fast paced, heavy workflow.

3 Works Remote without disruption and working internet (if internet goes down, use hotspot)

Candidate Review & Selection Shortlisting process

Candidate review & selection

Interview information

Onboard process and expectations

Projected Manager Candidate Review Date:

Within 24 hours

Type of Interviews:

Teams meeting

CAMERA ON

Required Testing or Assessment (by Vendor): AGECIES - please perform Typing test & computer literacy skills test prior to submittal Steps Do you have any upcoming PTO? Colleagues to cc/delegate Prest, Timothy , Sumpter, Randi