Required Education:

• High School diploma or equivalent

Required Skills:

• At least one year of working in a clerical, data entry, or office assistant position
• Proficient in data entry skills, including keyboard, mouse, and 10-key pad
• Typing speed of 45-50 wpm minimum
• Proficient in Microsoft Office programs
• Ability to sit for long periods of time
• Ability to lift at least 15 pounds as needed

Essential Duties and Responsibilities:

• Assess child support cases using contract/project systems and online resources
• Assist customers who call in regarding their applications
• Analyze and interpret data to determine appropriate next steps
• Maintain confidentiality and uphold legal standards
• Enter and verify accurate data into computer programs
• Follow standard operating procedures thoroughly to ensure everything is processed properly
• Only those lawfully authorized to work in the designated country associated with the position will be considered.
• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.