EMR Person Centered Services
3.

1 Buffalo, NY Job Details Full-time $17 an hour 18 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Life insurance Qualifications High school diploma or GED Full Job Description Why Work For Person Centered Services? When you join the Person Centered Services team, you can make a difference in the lives of people with intellectual and developmental disabilities, while also reaching your own career goals.

Benefits for full-time positions include:

20 Days of paid time off (PTO) in your first year! Increasing to 25 Days in your second year! 13 Paid Holidays Comprehensive health insurance plans for you to choose what best fits your needs (Medical, Dental & Vision) 401(k)

the Company matches 50% of the first 6% up to a maximum of 3% Company paid benefits: basic life insurance, long-term disability, and a Lifestyle Spending Account with a benefit of up to $500 set aside for employees to spend on wellness eligible expenses! Employee Discount and Wellness Programs
Currently providing 3 paid hours per week for exercise, volunteering or personal wellness! Professional development opportunities including mentorship program options and ongoing coaching New Employee Orientation (NEO) All new team members participate in NEO offered Monday
Friday both onsite and online.

Day one includes in-person training at our West Seneca, NY office, where new team members are introduced to our culture, values, and the foundation of Care Coordination.

TEMPORARY PORTAL ACCOUNT REQUEST PROCESSOR JOB SUMMARY

The temporary Portal Account Request Processor is responsible for accurately entering and activating account requests for the portal from members, their family, and providers. This role involves processing request tickets, verifying contact data of members and their family, and activating portal accounts. The processor will use various tools and software to input data, verify its accuracy, and maintain records. The processor will use phone, email, chat, and remote access tools to troubleshoot and resolve data-related problems.

ESSENTIAL FUNCTIONS

Accurately enter data into the EMR system and other databases. Verify the accuracy of data before and after entry. Assist with data cleanup and validation tasks. Maintain and update records as needed. Communicate with team members to resolve data discrepancies. Ensure confidentiality and security of sensitive information. Stay updated on portal enhancements, changes, and policies.

OTHER DUTIES

Commits to a respectful, just, and supportive environment for individuals and team members aligning with the organization's commitment to inclusion and belonging. As a leader, sets and promotes a culture focused on inclusion and belonging in all business practices. This includes actively seeking, hiring, and developing talented candidates and appropriately and fairly addressing issues related to inclusion in all interactions with team members. Other duties as necessary or assigned.

KNOWLEDGE, SKILLS & ABILITIES

Strong organizational skills Strong attention to detail for accuracy of data input Experience and ability to work independently and in a team setting. Excellent communication skills, including interpersonal and phone skills. Excellent writing and word processing skills Proficiency with Microsoft Office suite Ability to keep sensitive and privileged information confidential. Demonstrates cultural competence Demonstrates ethical and professional responsibilities and boundaries. Ability to prioritize and manage multiple projects simultaneously. Proactively approaches professional responsibilities. Completes work in a timely manner. Ability to multitask and handle large volumes of information. Strong computer skills Proficient in using web-based applications, and remote access tools Excellent communication, problem-solving, and interpersonal skills Ability to work independently and as part of a team Knowledge of Health Home and

OPWDD/IDD

terminology, HIT Regulations and security standards, and HIPAA is a plus

EDUCATION & EXPERIENCE

High school diploma or equivalent, required. Minimum of one year of experience in data entry preferred. At least a year of experience working in an EMR and/or databases preferred. Familiarity with I/DD provider agencies, OPWDD, or Health Homes preferred. Customer service/help desk experience preferred. Click Here to View Full Job Description Person Centered Services has a commitment to equal employment opportunity for all staff and applicants for employment. 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