Expanding business is actively looking for a self-motivated, energetic, great attention to detail, solution-oriented person as an on-site Customer Service /Data Entry Specialist. Customer Service duties include but are not limited to answering, screening phone calls, responding to emails in a polite and professional manner. Responding and troubleshooting chat inquiries from our websites. Ensure that customer interactions are properly noted. Receive and process customer orders. Proactively provide information in a courteous efficient manner to customers and management. Maintain detailed records and assist with organization fulfilment departments. Accurately enter data and details for websites and product sales channels. Print orders as they are received and deliver to proper department. Prioritize tasks both as a team and on an individual basis. Ability to multi-task within a fast-paced environment, ability to resolve and identify potential problems and take preemptive steps and measures to ensure that the customer's interaction is positive. Ability to understand and follow written and verbal instructions. Communicates any problems or issues to management for resolution. Communicates with fellow team members effectively and continues to cohesively cultivate team environment. Computer proficiency is mandatory, Microsoft Excel, Word knowledge preferred. Mac Operating System, Campaign Monitor, and Photoshop software experience a plus. Good command of English both oral and written.

Salary Status:

90 day probationary period is paid as an hourly employee status, after 90 day period ends employee transitions to a salaried position automatically.

Education:

Minimum high school education or equivalent.

Job Type:

Full-time Pay:

From $20.00 per hour

Benefits:

Health insurance Paid time off

Experience:

Customer service: 1 year (Required)

Work Location:

In person