Job Overview We are seeking a motivated and detail-oriented Data Entry Clerk/Customer Service professional to join our dynamic team. In this role, you will be responsible for accurately entering and managing data across various databases and ERP (Enterprise Resource Planning) systems while providing exceptional customer service. Your technical proficiency, organizational skills, and ability to handle confidential information with integrity will be essential to ensure smooth operations and high-quality support for our clients and internal teams. This paid position offers an exciting opportunity to develop your skills in data management, office software, and customer relations within a fast-paced environment. Responsibilities Enter, update, and maintain data accurately in Excel spreadsheets, database systems, and ERP platforms using efficient data entry techniques such as 10 key typing and word processing. Verify data entries for accuracy, completeness, and consistency, ensuring the integrity of information stored in company databases. Utilize Microsoft Office tools—including Excel for data analysis, pivot tables, and creating reports—to interpret and organize large volumes of information effectively. Handle confidential information with discretion, adhering to company policies on data privacy and security protocols. Respond promptly to customer inquiries via phone or email, providing clear information and resolving issues with professionalism and courtesy. Organize files—both physical and digital—maintaining an orderly filing system that supports quick retrieval of records when needed. Assist with transcription tasks or office documentation as required, demonstrating strong typing skills and attention to detail. Qualifications Strong computer skills with familiarity in database systems, spreadsheets, ERP (Enterprise Resource Planning) systems, and data management tools. Excellent organizational skills with the ability to prioritize tasks efficiently in a busy environment. Demonstrated proficiency in Excel data analysis, including creating pivot tables and working with spreadsheets for data interpretation. Basic math skills for verifying numerical accuracy during data entry processes. Ability to handle sensitive or confidential information responsibly while maintaining high levels of accuracy. Experience with 10 key typing or transcription tasks that require speed and precision. Strong communication skills to deliver outstanding customer service both verbally and in writing. Join us if you're eager to contribute your technical expertise and organizational talents in a rewarding role that values accuracy, efficiency, and excellent customer interactions!
Pay:
$25.22 - $30.37 per hour
Benefits:
Dental insurance Health insurance Health savings account Life insurance Vision insurance Application Question(s): All candidates Please send your resume to onboarding@allshiftstaffing.com