CRM & Data Entry Associate

About DreamSeat:

DreamSeat is a leading provider of commercial-grade seating and branded environment solutions, trusted by professional sports teams, universities, corporations, and venues across North America. From stadium fixed seating and suite furnishings to fully customized branded spaces, we design and deliver environments that people remember and that our clients are proud to put their name on. We have been in this industry for over a decade and our products can be found across more than 90% of professional and minor league sports facilities in the country. But longevity is not what drives us. What drives us is the standard we hold ourselves to and the belief that there is always a better way to serve our customers, build our products, and run our business.

That belief has a name:

Dream Bigger, Design Smarter, Deliver Better.

Position Summary:

The CRM & Data Entry Associate supports the marketing and sales teams by managing all inputs to the CRM system, overseeing email marketing campaign planning and deployment, and executing activities directly related to enhancing the customer database, driving lead generation, and supporting closed business opportunities. This role serves as the operational backbone of DreamSeat's customer data integrity and email communications function, ensuring that inbound leads are captured accurately, routed promptly, and followed up on effectively, while also co-developing and managing the email communications calendar that advances the marketing and sales strategy. Essential Functions Data Entry & CRM Management Enter accounts, contacts, opportunities, and tasks into the CRM daily as direct leads are received through contact forms, new design request forms, and live chat Ensure all inbound leads are routed to the correct sales representative in a timely manner, following up as needed to confirm receipt and engagement Create follow-up tasks for the assigned sales representative upon each new lead entry to ensure prompt outreach Audit and maintain CRM data quality on an ongoing basis, identifying and resolving duplicate entries, incomplete records, and outdated contact information Proactively seek efficiencies in the data entry process through automation tools, workflow rules, and evolved internal processes Email Campaign Management Co-develop the email communications approach, including timing, content strategy, audience segmentation, and post-send analysis in support of the marketing and sales strategy Manage the email campaign calendar, ensuring alignment with other communications channels and broader business priorities Coordinate cross-functionally with marketing, sales, and creative teams to ensure email messaging is cohesive with related campaign activities Deploy email communications end-to-end from build and testing through launch and track effectiveness via open rates, click-through rates, lead generation outcomes, and other KPIs Maintain and grow the email subscriber database, ensuring compliance with CAN-SPAM and other applicable regulations Report on campaign performance and provide insights to inform future email strategy and content decisions

Required Experience:

Minimum 2 years of hands-on experience with a CRM platform in a sales support or marketing operations role Demonstrated experience managing and deploying email campaigns using a commercial email marketing platform Proficiency in Microsoft Office Suite (Excel, Outlook, Word) Demonstrated ability to maintain data accuracy across high-volume entry environments

Preferred Experience:

Zoho CRM and Zoho Campaigns experience strongly preferred Experience supporting both marketing and sales functions Familiarity with marketing automation, lead scoring, or CRM workflow configuration Licenses /

Certifications :

No licensure or certification is required for this position.

Physical Requirements and Conditions:

Office-based, on-site role; primarily desk and screen-based work throughout the shift. Extended periods of computer use are required. Occasional lifting of up to 10 lbs. Must be available during core business hours and able to meet campaign deployment and lead routing deadlines May be required to flex hours during peak campaign periods, product launches, or critical lead-generation windows

Compensation:

The base salary range for this position is $50,000.00 - $55,000.00 per year. Actual compensation will be determined based on factors including experience, qualifications, and the requirements of the role. DreamSeat offers a comprehensive benefits package including health, dental, and vision insurance; 401(k); paid time off; and company holidays. Full compensation, bonus, and benefits details will be shared during the interview process. Culture Index As part of our hiring process, all candidates are required to complete a Culture Index survey. There are no right or wrong answers. It simply helps us understand how you work best.

Please complete the survey here:

https://go.cultureindex.com/s/Rio6rm4ScO Applications will not be considered complete until the survey has been submitted.

Equal Opportunity:

DreamSeat is an equal opportunity employer. We are committed to building a team that reflects a diversity of backgrounds, perspectives, and experiences, and we make employment decisions based on qualifications, merit, and business need. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by applicable law. We believe that clarity, accountability, and integrity are not just company values they are the foundation of a workplace where everyone can do their best work. That starts with how we hire. We encourage you to apply even if you do not meet any qualifications listed. We are looking for people who bring the right combination of experience, character, and drive and we recognize that those qualities don't always follow a straight line on a resume.

Accommodations:

If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact hr@dreamseat.com. DreamSeat is committed to working with candidates to ensure an accessible and equitable hiring experience. E-Verify DreamSeat participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program. As a condition of employment, all newly hired employees will be required to complete an Employment Eligibility Verification (Form I-9). For more information about E-Verify, please visit dhs.gov/E-Verify.

Pay:

$50,000.00 - $55,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Vision insurance Application Question(s): This job is unable to be sponsored at this time. Ability to

Commute:

Landrum, SC 29356 (Preferred)

Work Location:

In person