Data Entry Clerk

We are looking for a detail-oriented Data Entry Clerk to join our team in Midland, Texas. This is a Contract to permanent position within the utilities/infrastructure industry, offering an opportunity to contribute to essential operational processes. The role requires a reliable individual who can effectively manage customer interactions, process data, and support dispatch operations with precision and efficiency.

Responsibilities:

• Handle incoming customer calls promptly and courteously, ensuring inquiries are addressed accurately.
• Dispatch technicians to service calls and coordinate schedules for efficient operations.
• Create and maintain accurate service tickets to track progress and ensure accountability.
• Process invoices and manage accurate documentation for billing purposes.
• Perform meticulous data entry tasks to maintain updated records and databases.
• Monitor and manage equipment inventory to ensure availability and proper tracking.
• Collaborate with the dispatching team to support seamless operational workflows.
• Provide exceptional customer service to build client satisfaction and maintain strong relationships.
• Adapt to evolving processes and systems, demonstrating flexibility and a problem-solving mindset.