Data Entry Clerk

We are looking for a detail-oriented Data Entry Clerk to join our team in Midland, Texas. This is a Contract to permanent position within the utilities/infrastructure industry, offering an opportunity to contribute to essential operational processes. The role requires a reliable individual who can effectively manage customer interactions, process data, and support dispatch operations with precision and efficiency.

Responsibilities:

Handle incoming customer calls promptly and courteously, ensuring inquiries are addressed accurately. Dispatch technicians to service calls and coordinate schedules for efficient operations. Create and maintain accurate service tickets to track progress and ensure accountability. Process invoices and manage accurate documentation for billing purposes. Perform meticulous data entry tasks to maintain updated records and databases. Monitor and manage equipment inventory to ensure availability and proper tracking. Collaborate with the dispatching team to support seamless operational workflows. Provide exceptional customer service to build client satisfaction and maintain strong relationships. Adapt to evolving processes and systems, demonstrating flexibility and a problem-solving mindset. Minimum of 1 year of experience in a dispatching or data entry role. Proficiency in handling numeric and computer-based data entry tasks. Strong typing skills with accuracy and speed. Ability to manage high-volume inbound and outbound calls efficiently. Familiarity with service desk or support ticket systems. Exceptional customer service skills with a focus on problem resolution. Tech-savvy and adaptable to new systems or software. Strong organizational and multitasking abilities to manage competing priorities. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .