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AppleOne
Medicare Specialist
Career Insights for Enrollment Specialist
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Scorecard
Based on California data
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What they do
An Enrollment Specialist provides assistance and information for people who apply for a government benefits program or health care program. Answers questions, assists with an application process, and reviews applications and relevant background information to determine eligibility. Assists eligible applicants with enrolling in a program.
$56,414 / year median in California
+8% projected growth
Job Description
Medicare Specialist AppleOne - 3.8 Pasadena, CA Job Details Temporary $29 - $32 an hour 9 hours ago Benefits Dental insurance 401(k) Vision insurance Paid sick time Qualifications Spanish Insurance products customer support Email customer support Medicare Phone communication In-person customer service Health insurance customer support Filing Client file management Working with seniors Administrative experience Managing clients in a customer support role Medical administrative support Phone customer support Records management Older adults Document review Documentation Handling Email support Entry level Customer data entry Full Job Description Job Summary We are seeking a detail-oriented Medicare Specialist for a 5-month contract assignment supporting a busy healthcare insurance team during Medicare enrollment season. This on-site role in Pasadena, CA is ideal for a bilingual Spanish-speaking professional who enjoys helping seniors and families understand Medicare options, complete enrollment steps, and receive accurate, compassionate support. This opportunity offers meaningful client interaction, a collaborative office environment, supportive leadership, and the chance to contribute during a high-impact seasonal project. The team values accuracy, professionalism, patience, and clear communication, making this a strong fit for someone who enjoys customer service, healthcare support, and administrative detail work. Key Responsibilities Assist clients with Medicare questions, plan options, enrollment steps, and documentation needs. Review Medicare applications, forms, and client records for accuracy and completeness. Provide professional support by phone, email, and in person while delivering excellent client care. Collect required information, follow up on outstanding items, and help resolve claims-related questions. Support insurance agents with Medicare-related administrative tasks, data entry, document management, and policy updates. Maintain organized client files and help ensure timely, accurate processing during the enrollment season.