Client Enrollment Representative

Client Enrollment Representative Lumora Industries, Inc Stockton, CA Job Details Full-time $48,000 - $58,000 a year 13 hours ago Benefits 401(k) Employee discount Qualifications Customer inquiry handling Full Job Description Looking for a job where you can grow, connect, and make a real impact? Here at Lumora Industries, we're looking to hire a Client Enrollment Representative to represent our brand partner's communications initiative and connect underprivileged communities with essential wireless devices and plans. After all, technology is engrained in our every day life and these tools are necessary to succeed. As a Client Enrollment Representative, you'll play an important role in expanding the reach of this communications initiative and increasing enrollment efforts throughout Stockton and the surrounding cities. You will develop and execute community outreach and enrollment campaigns to meet directly with eligible families. Upon successfully qualifying for the initiative, the Client Enrollment Representative will facilitate the enrollment and wireless activation process for the new customer.

Your Responsibilities As A Client Enrollment Representative:

Execute front-facing community outreach and enrollment campaigns to bring our client's telecommunications solutions to the Stockton market. Qualify eligible individuals and explain the accessible wireless communications program with confidence and transparency. Facilitate the enrollment process for qualified individuals and adhere to compliance and confidentiality policies when completing the order process. Establish genuine rapport and trust with the clients and customers to ensure an exceptional enrollment experience. Answer questions with honesty, transparency and professionalism. Maintain detailed records of all interactions and escalate serious concerns or questions to the appropriate department. Qualifications for a

Client Enrollment Representative:

You're expected to come with strong communication skills You must be able to work independently as well as in a team environment You should be comfortable engaging with customers face to face on a daily basis Positive attitude and coachable You're expected to be able to keep attention to detail when handlining accounts and customer information Previous experience in customer service is preferred

What We're Prepared To Offer To Each Client Enrollment Representative:

1-1 Training with Senior Management to ensure success and confidence in the role Uncapped growth and financial opportunities within Lumora Industries A supportive performance driven team environment Hands on experience working in diverse communities!

Pay:

$48,000.00 - $58,000.00 per year

Benefits:

401(k) Employee discount

Work Location:

In person