An Enrollment Specialist provides assistance and information for people who apply for a government benefits program or health care program. Answers questions, assists with an application process, and reviews applications and relevant background information to determine eligibility. Assists eligible applicants with enrolling in a program.
Enrollment Specialist | Healthcare Outreach & Admissions Customer Service Excellence | Direct Patient Impact Clinical Magnet, a division of ICON Medical Network, is looking for an empathetic Healthcare Enrollment Specialist to support seniors and their families throughout the healthcare enrollment process. This field-based role focuses on building relationships, educating prospective participants, coordinating documentation, and guiding individuals through a seamless enrollment experience. This position is in the Thornton, CO area. This is a
DIRECT HIRE
opportunity! Why Choose This Opportunity Truly making a difference in the lives of seniors enrolling in these programs Opportunities for growth within the organization If you enjoy educating patients, have strong communication skills, and bring empathy toward seniors and their families, this position may be for you! Key Responsibilities Serve as the primary point of contact for prospective participants and families, providing education, support, and guidance throughout the enrollment process. Manage enrollment activities including intake meetings, documentation collection, CRM updates, and coordination with internal teams and external partners. Develop relationships with healthcare providers, senior communities, and community organizations to support referrals and successful enrollments. Qualifications 2+ years of experience in healthcare sales, admissions, intake coordination, enrollment, or business development within healthcare, senior care, managed care, insurance, or related industries. Proven ability to manage both B2B referral relationships and B2C patient/member interactions while effectively guiding individuals through a decision-making process. Experience utilizing CRM platforms such as Salesforce, Microsoft Dynamics, HubSpot, Zoho, or similar systems. Strong communication, organization, and relationship-building skills with the ability to work independently in a field-based environment. Bachelor's degree in business, healthcare, social work, marketing, or related field preferred; equivalent healthcare experience considered.
Compensation and Benefits:
Competitive salary between $50,000-$70,000 based on experience Medical, dental, and vision insurance 401(k) retirement savings plan Paid time off and company holidays Apply Today Join a supportive team of healthcare-focused professionals, and be ready to use your experience in admissions, intake, outreach, sales, or care coordination to help individuals access services that improve their quality of life.
