This position will be responsible for the end-to-end coordination, processing and monitoring of extended foster care, postsecondary education services and support and aftercare eligibility documentation and payments for young adults (agers 18-23).

ESSENTIAL FUNCTIONS

• Establish and maintain effective, positive working relationships with HFC internal and external customers
• Review applications for completeness, accuracy, and statutory eligibility
• Monitor and verify approvals, terminations and documentation in all systems
• Maintain and track assessments and housing plans
• Identify missing or incorrect documentation and communicate deficiencies
• Monitor young adult age milestones and notify CMOs of upcoming age-outs
• Collect and review W‑9s, new provider forms, and required documentation for young adults, care-lords and landlords
• Submit documentation for provider setup and ensure accuracy of provider ID
• Maintain and track shared living agreements and ensure documents align with eligibility and payment rules
• Prepare and finalize monthly payment checklist with correct codes and provider identification, with submission to the Finance team timely
• Review financial reports to ensure payment accuracy and resolve discrepancies prior to release
• Serve as the primary liaison to CMOs, life coaches, and internal/external customers for documentation accuracy
• Maintain audit-ready records for eligibility determinations, approvals, provider documents, checklists and payment authorizations
• Maintain knowledge of statues, processes and procedures to update policies, forms and/or checklists
• Recommend administrative workflow improvements to reduce errors, rework and process delays
• Performs other unit duties as assigned High school diploma or GED required.

Associate degree or some college preferred. Two (2) or more years of experience in child welfare, administrative support, eligibility, finance or compliance-related work preferred. Requires proficiency using MS Office applications, including Word, PowerPoint, and Excel. Strong organizational skills with demonstrated attention to detail.

Pay:

From $19.00 per hour

Benefits:

403(b) 403(b) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Mileage reimbursement Paid time off Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person