Status:

Non-Exempt /

Hourly Supervisor:

Program Support Specialist Essential Duties and Responsibilities (This is not an exhaustive list of all duties/responsibilities. Other duties may be assigned) Answer telephone inquiries, greet walk-in visitors, provide information, refer inquired to the proper recipient, and take and forward telephone and electronic messages Review and process payments from MSHS centers, forward payments to accounting Prepare, receive, and route incoming/outgoing correspondence, mail and letters Perform general office record preparation and maintenance duties including work processing, data processing and input, copying, faxing, filing and related duties Track outstanding invoices from MSHS centers to prompt payment Resolve conflict and/or discrepancies on invoices with vendors Process bills, payment requests, and related financial documents Ability to multitask, meet deadlines, and remain calm and professional under pressure Maintain standards of confidentiality of CC Idaho clients and records Perform all work duties and activities in accordance with CC Idaho policies, procedures, and safety practices Qualifications Required High School Diploma or GED One or more years in a clerical environment Current driver's license and proof of auto insurance Proficient in Microsoft Office applications Obtain Pediatric First Ad & CPR certification Preferred Ability to read, speak, and write in both English/Spanish in a business setting Three or more years in a clerical environment One year of business or secretarial school Three or more months related experience and/or training Required Physical Demands Is frequently required to stand; walk; climb or balance, sit, stoop, kneel, crouch, or crawl; reach with hands and arms Must be able to lift and/or move up to 50 pounds Work Environment Work in an office or classroom setting; may be exposed to electrical shock and fumes or airborne particles; the work may be stressful; the noise level is moderate to elevated

BENEFITS

"CCI is a strong, non-profit agency to work with. They respect work-life balance and allow for flexibility when it is needed. Excellent premiums on benefits packages. Good working environment with opportunities for advancement." For detail Benefit plan please visit: https://communitycouncilofidaho.org/apply-today/ Health Benefits Medical benefits Dental benefits Vision benefits Financial Well-Being Basic Life Insurance with Accidental death & dismemberment Supplemental Voluntary Life Long

• and Short-Term Disability Flexible Spending Accounts (Medical & Dependent Care) 401(k) retirement plan (Must be 21 years of age to participate) Voluntary Benefit Options Accident Insurance Critical Illness Legal Ease Norton Life Lock Verizion Discount Plan Work/Life Balance (Regular Full Time) Generous Paid Time Off Policy (PTO) First year of service
• 20 days After five years of service
• 25 days After ten years of service
• 30 days After twenty years of service
• 35 days After thirty years of service
• 40 days Twelve Paid Holidays Employee Assistance Program (EAP) 10 free sessions per each topic/situation Assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being Educational leave Up to 5 hours per week to utilize towards education, upon approval and eligibility