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Trinity Health

Benefit Eligibility Finance Associate

Career Insights for Eligibility Specialist

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What they do

An Eligibility Specialist provides assistance and information for people who apply for a government benefits program or health care program. Answers questions, assists with an application process, and reviews applications and relevant background information to determine eligibility. May assist eligible applicants with enrolling in a program.

$45,704 / year median in Indiana

+16% projected growth

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Job Description

Employment Type:
Full time
Shift:
Description:
Medicaid Eligibility Specialist Location
  • St Joseph PACE Shift
  • 1st Shift Hours
  • 8-4:30 Monday
  • Friday In person
  • No Remote We are seeking a compassionate and detail-oriented Medicaid Eligibility Specialist to support older adults and their caregivers through the Medicaid application and eligibility process.
In this role, you will serve as a trusted resource, helping participants navigate Medicaid requirements while ensuring timely and accurate submission of applications, re-determinations, and supporting documentation.
Position Highlights and Benefits:
Day-1 Benefits (Low-cost medical, dental, and vision insurance plans). Opportunity to get paid daily
  • through DailyPay Paid holidays and generous Paid Time Off (PTO) Up to $4,000 in tuition reimbursement annually Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans.
Key Responsibilities Guide participants and families through Medicaid applications, approvals, and re-determinations. Conduct home visits to complete applications and gather required information. Collaborate with county agencies, participants, caregivers, and internal teams to ensure eligibility requirements are met. Educate families on Medicaid rules and regulations, including Long-Term Care Medicaid, trusts, and spousal impoverishment provisions. Monitor and track eligibility status, maintaining accurate records and documentation. Complete HMO disenrollment paperwork and communicate progress to enrollment and leadership teams. Maintain strict confidentiality and compliance with all federal, state, and organizational requirements. Qualifications High school diploma or equivalent required. Comprehensive knowledge of Medicaid programs, eligibility requirements, and benefits. Understanding of intake practices and geriatric assessment principles. Knowledge of community resources available to seniors and their families. Minimum of one (1) year of experience working with frail, elderly, or aging populations. Strong communication, organizational, and customer service skills. Ability to work independently while building collaborative relationships with participants, families, and team members. If you are passionate about helping seniors access the care and benefits they need, we encourage you to apply and join our mission-driven team. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.