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Insurance Verification Associate
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Milk Moms
Andover, MN (In Person)
$43,680 Salary, Full-Time
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Job Description
Company Overview Milk Moms is dedicated to supporting maternal and infant health through comprehensive healthcare services. Our mission is to provide exceptional care and resources for mothers, ensuring they receive the assistance they need during their crucial early parenting stages. Insurance Verification Associate - Full Time Milk Moms is seeking a detail-oriented and dependable Insurance Verification Associate to join our team. In this role, you will be responsible for verifying insurance eligibility and benefits, reviewing patient documentation, and helping ensure orders are processed accurately and efficiently. This is an excellent opportunity for someone who enjoys administrative work, problem-solving, and working in a healthcare environment. The Insurance Verification Associate serves as an important part of the patient experience by helping patients understand and utilize their insurance benefits for medically necessary products. Key Responsibilities Verify patient eligibility and benefits through insurance web portals and outbound calls to insurance companies. Process routine insurance verifications accurately and efficiently according to company procedures. Coordinate with patients, insurance companies, and team members to obtain information needed to complete orders. Create, maintain, and document patient files in an organized and accurate manner. Review patient documentation for completeness and identify missing information. Handle billing and clinical information in accordance with HIPAA and company policies. Escalate complex insurance scenarios, coverage issues, and eligibility questions to an Insurance Verification Specialist or supervisor. Maintain established productivity, attendance, and quality standards. Perform additional duties as assigned to support company operations. What We're Looking For Strong attention to detail and organizational skills. Strong verbal and written communication skills. Ability to work efficiently in a fast-paced environment. Ability to multitask and prioritize workload effectively. Ability to maintain accuracy while handling repetitive tasks. Computer competency and the ability to learn new software and systems. Dependable attendance and a strong work ethic. Ability to work both independently and as part of a team. Preferred but Not Required Previous customer service, healthcare, insurance, or administrative experience. Experience with electronic medical records (EMR) systems. Familiarity with Microsoft Office programs. Knowledge of HIPAA guidelines and compliance. Days and Hours Monday through Friday, 8:30 AM - 4:30 PM Why Join Us At Milk Moms, you'll be part of a family-owned company that values teamwork, accountability, and exceptional patient care. Our employees play an important role in helping mothers and families access the products and services they need. We are committed to developing our team members and providing opportunities for growth. This entry-level insurance verification position offers the opportunity to build valuable healthcare and insurance experience, with potential advancement to Insurance Verification Specialist based on performance and demonstrated proficiency. If you're organized, dependable, and interested in building a career in healthcare administration, we'd love to hear from you.