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Oklahoma Human Services

Family Services Specialist I/II

Pay: Not specified

Posted: 6 weeks ago

Location: Ponca City, OK (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/18/2026

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What they do

An Eligibility Specialist provides assistance and information for people who apply for a government benefits program or health care program. Answers questions, assists with an application process, and reviews applications and relevant background information to determine eligibility. May assist eligible applicants with enrolling in a program.

$48,600 / year median in Oklahoma

+23% projected growth

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Job Description

Family Services Specialist I/II This is a full-time position in an office setting Monday through Friday 8:00 AM - 5:00 PM. This position is located in Ponca City, Oklahoma.

Annual Salary:

Level I H14

A:

$37,440.00 + Full State Employee Benefits Level II H14

B:

$40,248.00 + Full State Employee Benefits Travel is occasional. Must possess a valid driver's license and maintain required car insurance. Days worked will be Monday through Friday, 8:00 AM to 5:00 PM. Must attend mandatory in-office training, including JumpSTARt Training located at a regional training facility. (Travel and lodging paid).

Minimum Qualifications:

Level I:

Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment; OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.

Level II:

Education and Experience requirements consist of a bachelor's degree; OR an associate's degree plus two years of clerical office work in a business, public sector, or social work environment OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor's degree. OR two (2) years of experience as a Family Services Specialist. Job Responsibilities Greet clients in a professional and kind manner in an OKDHS retail space. Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services. Interview clients in an office setting or via phone. Manage a caseload. Compile data and complete documentation to determine eligibility. Make appropriate program referrals to community resources. Participate in individual and staff conferences. Must attend all mandatory training associated with the position. ___________________________________________________ If you have questions, please contact DHS.Careers@okdhs.org OKDHS is a Fair Chance Employer. This is a position in the

Oklahoma Civil Service Announcement Number:

26-JD167 83000371/JR62854 mBp5UZ7x9K