Authorizations/Eligibility/Payroll Specialist Hands From The Heart Home Healthcare - 3.3 Bala-Cynwyd, PA Job Details Full-time $22 - $25 an hour 19 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Professional development assistance Life insurance Qualifications Health insurance authorizations Home care experience Customer communication Healthcare staff management Interpersonal skills Service scheduling Staff scheduling Employee relationship building Team scheduling Administrative experience Managing clients in a customer support role Attention to detail Patience Productivity software Task assignment Delegation Healthcare software applications Staffing management Full Job Description Job description Become a part of Hands from the Heart Home Healthcare Services extraordinary team of caring professionals! Here at Hands from the Heart we are seeking experienced Home Care administrative professional to join our team to assist with authorizations, eligibility and payroll management. Must be organized, and able to effectively multi-task in a fast paced environment. Successful candidates must be experienced with authorizations and eligibility. What will we do for you: Competitive Salary Health, vision, dental and life insurance benefits 12 days PTO plus time accrued 401k with a match Life insurance Short term disability We are a dynamic, growing team and so the ability and desire to build rapport and relationships with our staff and clients is critical. Prior scheduling/staffing experience required within the home care or other healthcare related field. Attention to detail and remaining calm under pressure is a necessity as our industry can be quite unpredictable so we need someone who is quick on their feet while always wearing a smile and carrying compassion in their hearts.

Responsibilities of this position include:

Processing and entering authorizations Checking participant eligibility Answering & triaging calls from caregivers, clients and prospects Determining optimal staffing match, managing client and caregiver schedules to ensure every shift is staffed and caregivers arrive on time for their assignments Serving as one of the main/initial points of contact for caregivers to coordinate rescheduling shift vacancies Ability to be on a on-call for after business hour calls and scheduling modifications Ensuring caregiver compliance with time reporting systems/processes for accurate billing and payroll or any care note submissions Maintaining regular documentation and ongoing note-keeping of employee & client activities Point person on all Client Related issues for cases under your caseload Participate in initial and ongoing client and caregiver meetings Staff cases matched by clients' needs, caregivers' skills, experience, availability, and personality Evaluate client and employee satisfaction to effectively resolve complaints and incidents

Requirements:

Proficiency with Microsoft Office applications, scheduling systems, and other healthcare industry-related software Excellent customer service and communication skills and professionalism at all times Detail-oriented team player Ability to multitask, work under pressure and problem solve Strong commitment to client service excellence and ability to generate goodwill for Hands from the Heart with our staff, client, their families, and referral sources Ability to remain flexible, resilient, calm and maintain a sense of humor in all situations. Ability to plan, organize, prioritize, delegate and accurately complete work activities within deadlines while managing interruptions. Please feel free to visit our website: https://www.handsfromtheheart.org/

Facebook:

https://www.facebook.com/handsfromtheheartorg/

Instagram:

@handsfromthehearthhc

Job Type:

Full-time Pay:

$22.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Professional development assistance Vision insurance

Experience:

Authorizations:

2 years (Preferred)

Eligibility:

2 years (Preferred)

Work Location:

In person