Bilingual Service Navigation and Advocacy Specialist

Bilingual Service Navigation and Advocacy Specialist Autism Society Ventura County Camarillo, CA Job Details Full-time $24 - $28 an hour 5 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Retirement plan Qualifications Spanish English High school diploma or GED Driver's License Driving Data collection Workshop facilitation Time management

Full Job Description Reports To:

Executive Director Job Type:

Full-time-40 hours per week

Schedule:

Weekend and evening hours are required

Pay:

$24-28 per hour DOE +

Benefits Location:

Hybrid- In Office (Camarillo) and Remote work Additional regular in-person meetings, events, and community-based services throughout

Ventura County Summary:

The Service Navigation and Advocacy Specialist is a grant-funded position that advances Autism Society Ventura County's (ASVC) mission by providing culturally responsive, individualized advocacy and resource navigation for families of individuals with developmental disabilities, including Spanish-speaking and socioeconomically disadvantaged communities. This role provides one-on-one support at key service touchpoints, builds trust with underserved communities, and strengthens relationships with local systems of care to ensure equitable access and better outcomes.

Job Duties/Responsibilities:

Attend and support families during Tri-Counties Regional Center intakes and assessments, IEP meetings, In Home Support Services evaluations, Medi-Cal appointments, and Supplemental Security Income processes. Provide real-time advocacy, guidance, and interpretation (Spanish-English) during meetings. Assist families in understanding their rights, services, and available support. Support completion of applications, appeals, and complaints for Regional Center, IHSS, Medi-Cal, SSI, and related services. Manage the Resource Hotline phone and respond to inquiries in a timely manner. Manage referrals through the Ventura County Community Information Exchange. Track and document client interactions, outcomes, and service barriers. Facilitate workshops and one-on-one education on topics including self-advocacy, service navigation, and rights. Develop and deliver culturally relevant, bilingual educational materials. Empower families to build confidence in navigating complex systems independently. Conduct outreach at community events, schools, and partner organizations to connect families to ASVC services. Build and maintain relationships with TCRC staff, school districts, family resource centers, and community partners. Strengthen referral pathways and increase community awareness of available resources. Support data collection, reporting, and evaluation aligned with grant requirements. Maintain accurate records in ASVC systems and contribute to program reporting. Assist with ASVC's annual events, including Aut2Run. Uphold ASVC's values as a neurodiversity-affirming organization in all interactions. All other duties as assigned.

Job requirements:

Fluency in Spanish and English (written and verbal) required Experience working with diverse cultural populations Knowledge of or willingness to learn systems including Regional Center (TCRC), special education (IEPs), IHSS, Medi-Cal, and SSI Regular availability for late weeknights and early Saturday meetings. Strong interpersonal, communication, and advocacy skills Ability to navigate complex systems and support families in high-stress situations Highly organized with strong documentation and time management skills Ability to work independently and collaboratively within a team environment Comfortable with public speaking and facilitating workshops Ability to maintain confidentiality and handle sensitive information Bending, stooping, and reaching to grasp objects; occasional lifting up to 25 pounds Valid driver's license and dependable transportation throughout Ventura County required High School Diploma and 1-2 years of relevant experience in community building and advocacy. Valid driver's license and dependable transportation throughout Ventura County required. Not Required, but

Appreciated:

Lived experience with disability (self or family member) Experience in advocacy, case management, or social services Experience attending or supporting IEP meetings Background in community outreach and engagement Associate's or Bachelor's degree in social work, education, public health, or related field

Benefits:

Simple IRA enrollment eligibility after 90 days of employment. ASVC provides a dollar-for-dollar match up to 3% with no vesting period at the time of enrollment. ASVC is an Equal Opportunity Employer. The base pay range for this role is what ASVC expects to pay for the position although actual pay may vary from this range depending on an applicant's experience.

Pay:

$24.00 - $28.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Work Location:

Hybrid remote in Camarillo, CA 93010