An Enrollment Specialist provides assistance and information for people who apply for a government benefits program or health care program. Answers questions, assists with an application process, and reviews applications and relevant background information to determine eligibility. Assists eligible applicants with enrolling in a program.
Job Description Upstream Rehabilitation is looking for a Credentialing Specialist to join our team!
Location Type:
Remote (Must Reside in the US) Build Your Career with Us! Upstream Rehabilitation is the country's largest dedicated provider of outpatient physical and occupational therapy services. Our mission is to inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion. We are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated. With 1,200+ locations nationwide, 26 brand partners, and 8,000+ employees, Upstream operates at scale while leveraging data, technology, and innovation to drive smarter decisions and operational excellence across the organization.
The Role:
Join the Upstream Rehabilitation team where your work makes a real impact! As a Credentialing Specialist, you will manage the full enrollment and re-enrollment process for medical providers within the Benchmark Rehab Partners network. Ensure all providers are properly enrolled, appointed, and privileged with contracted health plans. Maintain accurate provider data in all systems and oversee timely renewals of licenses and certifications, all in support of Upstream Rehabilitation's mission to inspire and empower the lives we touch.
What You'll Do:
Maintain provider data accuracy and updated across all credentialing systems. Complete and track provider enrollment and re-enrollment applications to ensure timely enrollment. Maintain current licenses and required documents for assigned providers. Partner with HR to support a smooth and welcoming onboarding experience for practitioners. Keep clinicians, field leaders, and payers informed throughout the credentialing process. Respond to provider enrollment questions and updates in a timely and professional manner. Ensure all provider enrollment work meets federal, state and payer requirements. Crosstrain and support broader team needs as required. Other projects and duties as assigned.
Who You Are:
High School diploma or equivalent experience. Prior experience in Provider Enrollment Process and Revenue Cycle. Exceptional communication skills, including oral and written. Ability to build and maintain effective working relationships with providers, leadership, staff and external partners. Strong organizational and time management skills. Strong attention to detail, and capacity to multitask effectively. Proven ability to identify and resolve problems in a timely manner. Proficiency in Microsoft Office Suite or similar software applications. Why You'll Love Working Here The chance to directly shape our organization's growth by hiring the talent that drives our mission. Opportunities to stretch your skills—whether you're building pipelines, designing sourcing strategies, or advising leadership. A collaborative team environment where your ideas are valued. Competitive compensation, comprehensive benefits, and ongoing professional development.
Benefit Offerings:
Annual paid Charity Day to give back to a cause meaningful to you 100% employer paid medical health insurance premium option available Dental and Vision insurance 401(k) with company match Generous PTO and paid holidays Supportive team and leadership invested in your success A Better Place to Build Your Career Upstream Rehabilitation offers meaningful opportunities across corporate and non-clinical roles, both remotely and in corporate offices nationwide. We invest in our people through leadership development programs, ongoing education, and professional growth opportunities. Our corporate teams are critical to Upstream's success—and to the culture that makes this a great place to work. You'll join a group of talented professionals who collaborate, innovate, and know how to have fun while making a real impact. Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process. Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
