Public Health Office Assistant/Clerical Position The Sumner County Health Department is seeking a full‐time Public Health Office Assistant in the Gallatin Clinic. Bilingual preferred but not required.

DISTINGUISHING FEATURES

An employee in this class performs some combination of patient registration, scheduling, patient checkout, fee/payment collection, accounts reconciliation, insurance, eligibility determination, patient education, WIC eligibility verification, vital records processing, medical records duties, TennCare enrollment coordination; may also perform some property and procurement or personnel duties.

EDUCATION AND EXPERIENCE

Education equivalent to graduation from a standard high school and experience equivalent to two years of full‐time customer service delivery and/or clerical/office work.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must hold a valid Tennessee driver's license. Successful candidate must pass a pre‐employment drug screen, and criminal/driving background check.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Complies with and adapts to current state and federal program and policies and all applicable laws.
• Handles complaints, settles disputes and resolves grievances and conflicts with others.
• Reviews departmental policies and procedures to keep abreast of any changes, revisions, or additions.
• Complies with all state and federal program guidelines, policies and laws to determine eligibility for services.
• Processes the cash drawer and balance, deposits, credit cards, etc. to ensure fiscal accountability.
• Reviews documentation such as income, residency, identification, citizenship, and insurance information to determine if client qualifies for services based on information provided
• Analyzes and determines eligibility for program services provided by the Department of Health and other referring agencies.
• Conducts peer training for employees in areas as assigned.
• Maintains a positive, constructive and cooperative communication with supervisors, peers or subordinates.
• Interacts with multiple computer software systems and websites to enter and receive information.
• Enters collected data into the Health Department management information systems (e.

g. EMR, PTBMIS, etc).

BENEFITS

Medical, dental, vision insurances; pension/retirement plan, paid holidays, paid sick and vacation leave Resume can also be hand delivered to the front desk at Sumner County Health Department, 1005 Union School Road, Gallatin, TN 37066.

Work Remotely No Job Type:

Full-time Pay:

$15.49 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person