Licensed Health Insurance Agent

• ACA Enrollment Specialist JR Healthcare Solutions El Paso, TX Job Details Temporary | Part-time | Seasonal | Contract $16
• $20 an hour 7 hours ago Benefits Flexible schedule Qualifications Spanish Multilingual Regulatory compliance English Insurance sales Life & Health Insurance License Full Job Description Licensed Health Insurance Agent
• ACA Enrollment Specialist JR Healthcare Solutions

• El Paso, TX Pay:

  $16
• 20 per hour, depending on experience.

Performance incentives may be available during Open Enrollment.

Job Type:

Full-Time / Part-Time opportunity

Schedule:

Monday-Friday with additional availability during

Open Enrollment Location:

El Paso, Texas About the Position JR Healthcare Solutions is seeking a Licensed Health Insurance Agent to join our growing team and assist with ACA/Marketplace health insurance enrollments, renewals, and client service. We are particularly interested in candidates who already have experience working with ACA/Marketplace clients and can bring practical knowledge and ideas from previous insurance experience. This is not primarily a cold-calling position. Our agency provides an established client base, inbound opportunities, systems, technology, and administrative support. Your primary responsibility will be helping clients complete enrollments, renewals, plan changes, and other health insurance transactions accurately, efficiently, and in compliance with established procedures. Responsibilities Assist clients with ACA/Marketplace applications and enrollments. Process annual ACA renewals and plan changes. Review client information before application submission. Explain premiums, deductibles, copays, networks, benefits, and plan options. Complete enrollments through approved Marketplace/EDE platforms. Obtain and properly document required consumer authorizations and consent. Maintain accurate documentation of client interactions. Update client records and enrollment status in the agency CRM. Follow established agency workflows and compliance procedures. Follow up on applications requiring additional documentation or client action. Communicate professionally with clients by phone, text, email, and in person. Coordinate with administrative staff to move clients efficiently through the enrollment process. Identify and help resolve Marketplace enrollment issues. Escalate complex cases when necessary. Maintain client confidentiality and follow applicable CMS and agency compliance requirements. Contribute ideas and recommendations to improve enrollment workflows and client service. Required Qualifications Active Texas Life & Health Insurance License Strong customer service and communication skills Comfortable working with computers and multiple online systems Detail-oriented and organized Ability to handle a high volume of clients during Open Enrollment Ability to follow established workflows and compliance procedures Professional and dependable Strongly Preferred Previous ACA/Marketplace enrollment experience Experience with HealthSherpa or another EDE enrollment platform Experience processing ACA renewals and plan changes Understanding of Marketplace eligibility and APTC Experience resolving Marketplace application issues Experience working in a health insurance agency Bilingual English/Spanish Medicare experience is a plus What We Provide Established book of clients Qualified inbound opportunities CRM and enrollment technology Administrative support Structured enrollment workflows Training on JR Healthcare Solutions procedures Opportunity for additional hours during Open Enrollment Opportunity to grow within an expanding health insurance agency Compensation $16

• 20 per hour depending on ACA experience, Marketplace/EDE knowledge, bilingual ability, and previous enrollment experience.

Additional performance incentives may be available during Open Enrollment. Candidates with strong previous ACA/Marketplace enrollment experience will receive priority consideration. Ideal Candidate The ideal candidate already understands the health insurance business and enjoys helping clients navigate the enrollment process. We are looking for someone who is professional, dependable, comfortable speaking with clients, and able to work efficiently in a fast-paced environment. We especially value candidates who can bring previous industry experience, practical knowledge, and ideas that can help our agency continue improving its enrollment and client-service processes. Active Texas Life & Health Insurance License required. JR Healthcare Solutions El Paso, Texas Overview Join our dynamic team as a Licensed Health Insurance Agent

• ACA Enrollment Specialist and become a vital part of helping individuals and families access affordable health coverage.

In this energetic role, you will leverage your insurance expertise to guide clients through the complexities of the Affordable Care Act (ACA) enrollment process, ensuring they receive the benefits they deserve. Your enthusiasm and customer-focused approach will drive successful enrollments, foster trust, and promote health insurance literacy across diverse communities. This paid position offers an exciting opportunity to make a meaningful difference while honing your sales and client relationship skills. Responsibilities Assist clients in understanding their health insurance options under the ACA, providing clear explanations of coverage plans, benefits, and costs. Conduct outreach through telemarketing, retail sales, and community engagement to identify individuals eligible for ACA benefits. Guide prospective clients through the enrollment process using CRM systems and other sales administration tools, ensuring accuracy and compliance with insurance regulations. Negotiate with clients to find suitable coverage options that meet their needs and budget constraints while adhering to industry standards. Build strong customer relationships by delivering exceptional customer service, following up on inquiries, and providing ongoing support for benefits administration. Stay current on health insurance laws, regulations, and product offerings to provide accurate information and maintain compliance. Collaborate with team members across multilingual channels to serve diverse populations effectively, utilizing bilingual skills when applicable. Skills Proven experience in outside sales, retail sales, or telemarketing with a focus on insurance or benefits products. Strong negotiation skills to help clients select optimal coverage options while ensuring compliance with insurance regulation standards. Excellent communication skills—both verbal and written—to clearly convey complex insurance concepts to clients from varied backgrounds. Proficiency in Microsoft Office applications and CRM systems for client management and documentation. Analysis skills to evaluate client needs and recommend appropriate health, life, property casualty, or commercial insurance solutions. Customer relationship building expertise coupled with outstanding customer service capabilities to foster trust and loyalty. Knowledge of health insurance policies, benefits administration, life insurance fundamentals, property casualty insurance, and regulatory requirements. Multilingual abilities are highly valued to serve diverse communities effectively; bilingual candidates are encouraged to apply. Embark on a rewarding career where your enthusiasm for sales combined with your insurance knowledge can truly impact lives! We're committed to supporting your growth through comprehensive training, ongoing development opportunities, and a vibrant team environment dedicated to excellence in client service.

Pay:

$16.00

• $20.00 per hour Expected hours: 10.0
• 40.

0 per week

Benefits:

Flexible schedule Application Question(s): Do you currently hold an active Texas Life & Health Insurance License? How many years of experience do you have assisting clients with ACA/Marketplace health insurance? Have you personally completed ACA enrollments using HealthSherpa or another EDE platform? Do you have previous experience with Medicare Advantage and/or Medicare Supplement plans? Have you previously completed AHIP and Medicare carrier certifications? Are you fluent in both English and Spanish? Approximately how many ACA/Marketplace applications have you personally completed? 0 / 1-50 / 51-200 / 200+ Are you comfortable working with CRM systems, documenting client consent/authorizations, and following standardized workflows?

Work Location:

In person