Admitting ER\nAdmissions Specialist
Full Time
Days Bring your passion to Texas Health so we are Better + Together\nWork location: Texas Health Plano, 6200 West Parker Road, Plano, TX 75093\nWork hours: Full Time; 36 hours/week; Days; Friday, Saturday & Sunday 7am-7:30pm\n

Training:

Must be available for one week of system training at 612 E Lamar Blvd, Arlington, TX 76011 and at least two weeks of classroom training required Monday

Friday from 8:30 AM
5 PM at 500 E Border, Arlington, TX; Training weeks may not be consecutive.\nAdmitting Department highlights:\nCollaborative\nInnovative environment\nInvested in their employees\nHere's What You Need\nH.S. Diploma or equivalent required\n1 Year of customer service required\n2 years of professional office/ healthcare experience preferred\nCHAA
Certified Healthcare Access Associate preferred upon hire\nCPI
Crisis Prevention Intervention Training required within 60 days of hire\nAbility to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.

\nExcellent data entry, numeric, typing and computer navigational skills, with attention to details.\nProficient computer skills, medical terminology, Epic, Microsoft Office and assorted software programs.\nExhibits a pleasant, professional, polished presence exhibiting the ability to troubleshoot utilizing critical thinking skills.\nRequires exceptional listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.\nAbility to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations.\nMust be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during life changing events, while demonstrating exceptional customer service skills.\nDemonstrates ability to manage multiple, changing priorities in an effective and organized manner and appropriately escalating concerns to leadership\nWhat You Will Do\nAs a compassionate member of the care team will welcome patients and their families when they arrive, putting them at ease and setting the tone for the rest of the visit.\nDuring the patient interaction, accurately gathers complete demographic information to ensure electronic health record integrity consistent with high reliability organization principles.\nTo ensure a seamless visit, identifies correct network coverage and obtains and/or validates healthcare benefits and/or pre-certification for applicable tests and/or procedures. These efforts maximize reimbursement for services rendered\nEducates patients and/or families about applicable legal, ethical, and compliance documents; ensures regulatory consents are signed by the appropriate parties.\nEngages with patients in understanding their financial obligations based on the financial policy and accurately prepares estimates to collect co-payments, self-pay deposits, and patient balances.\nEnsures all payor and government required elements are completed correctly, particularly the MSPQ, Important Message from Medicare (IMM) and medical necessity checking (ABN and Letter of Non-Coverage).\nMaintains customer service and/or productivity guidelines set forth by applicable leadership.\nAdditional perks of being a Texas Health Admissions Specialist\ninclude 401k, Employee Assistance Program (EAP), Discount Programs, as well as other benefits.\nDelivery of high-quality patient care\nStrong Unit Based Council (UBC).\nA supportive, team environment with outstanding opportunities for growth. Entity Highlights\nSince 1991, Texas Health Plano has served the communities of Plano, Frisco, Carrollton, Addison, Richardson and McKinney. We're a 386-bed, full-service hospital serving North Texas with incredible care and amazing people.\nWe specialize in emergency medicine and trauma, cardiology, neurosurgery and spine, advanced orthopedics, women's services, adult and adolescent behavioral health, an adult intensive care unit and state of the art and technologically advanced surgical services. Plus, we're a Level II Trauma Facility, the only health care facility in Collin County to have achieved both the Level IV NICU and Level IV Maternal facility designation and have a DNV-certified Comprehensive Stroke Program.\nTexas Health Plano is a four-time Magnet-designated hospital, the only AACN Beacon Gold adult intensive care unit in the DFW area, accredited by the Joint Commission in Hip and Knee Replacement and a Primary Heart Attack Center. We offer top-notch benefits including an on-site childcare center created for working parents.\nIf you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! about our culture, benefits, and recent awards. recruitmenttexashealth\n#LI-AM1\n

Location:

Plano, TX US\n

Job ID:

26007379\n

Area of Interest:

Clerical/Admin\n

Job Type:

Full-time\n

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