Show me jobs like this one

Job Ref:

3212406777

Employer:

Network Company Name:

NEW ERA ESCROW

Industry:

Real Estate Job Type:

Full Time State:

California City:

El Segundo Zip Code:

90245

Post Date:

11/05/2026 Job Description Job Description The Escrow Assistant plays a key role throughout the real estate transaction by providing centralized support to a Senior Escrow Officer to ensure a smooth closing experience for the consumer. This position is responsible for providing a high level of customer service, ensuring efficient and effective file management and applying appropriate escrow knowledge throughout the transaction to accurately complete tasks and communicate with escrow clients.

Job Responsibilities:

Task Management:

Maintain an accurate daily task list (workflow dashboard) without overdue items. Provide centralized operational support to the escrow officer, including: Reviewing commitment/prelim and seller/buyer information forms. Ordering tax certificates, HOA certificates/statements, surveys, payoff statements, and lien releases. Balancing files and preparing closing documents. Handling any other assigned workflow dashboard tasks.

Document Evaluation:

Evaluate and review real estate contracts and all supporting documents meticulously. Manage files to ensure accuracy and completeness of documentation. Compile and process escrow instruction packages.

Branch Collaboration:

Collaborate with branch operations to prepare for closings. o Consistently communicate with Escrow Officers and local branches regarding file updates, changes, or issues.

Risk Assessment:

Exercise sound judgment to identify discrepancies and assess risk levels, enabling informed decisions. To perform the job successfully, an individual should demonstrate the following competencies: Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment. People first approach - providing exceptional customer service to Escrow Officer, agents, and other appropriate parties throughout the transaction process. Technical - ability to learn and navigate multiple software systems with a high level of competency. Critical Thinking/Problem solving -the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality. Partnership/Collaboration -the individual remains open to others' ideas and exhibits willingness to try new things. Oral/Written Communication -the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues. Quality Assurance -the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality. Adaptability -the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent change, delays, or unexpected events while remaining resilient. Building Collaborative Relationships - the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support.