Executive Administrative Assistant at Financial Recovery Group (FRG) Executive Administrative Assistant at Financial Recovery Group (FRG) in PLANTATION, Florida Posted in 2 days ago.

Type:

full-time

Job Description:

Position Description Reporting jointly to the President and COO of FRG, the Executive Assistant is a strategic partner who enables two senior leaders to operate at full capacity. The President drives the technology and product-engineering side of the business; the COO leads commercialization, go-to-market, and revenue operations. The EA orchestrates the calendars, communications, and priorities across both functions-anticipating needs, managing competing demands, and keeping high-velocity initiatives moving in a fast-growing SaaS environment. This is a high-trust, high-autonomy role for someone who thrives on ambiguity, exercises sound judgment with confidential information, and can shift fluidly between deep-focus engineering cadences and time-sensitive commercial priorities. Duties and Responsibilities Executive Support (Dual-Principal)

• Own and optimize complex, frequently changing calendars for both the President and COO, resolving conflicts and protecting focus time based on shifting business priorities.
• Serve as a gatekeeper and first point of contact, triaging inbound requests, correspondence, and communications on behalf of both executives.
• Draft, review, and manage executive communications with internal teams, customers, investors, and partners.
• Prepare briefing materials, agendas, and pre-reads for internal leadership meetings, board interactions, customer calls, and investor updates.
• Coordinate and book domestic and international travel, itineraries, and expense reporting. Operational & Cross-Functional Coordination
• Track action items and follow-ups across both the technology and commercial organizations, ensuring deliverables and deadlines don't slip.
• Coordinate across engineering, product, sales, and customer success to keep cross-functional initiatives aligned and on schedule.
• Support quarterly planning, OKR tracking, and leadership offsites-logistics, materials, and follow-through.
• Help run the rhythm of the business: standing meetings, reporting cadences, and recurring reviews. Systems, Tools & Administration
• Maintain organized, secure digital records including contracts, employee files, and confidential documentation.
• Manage workflows and documentation in the company's SaaS toolstack (HubSpot, Jira, Confluence, Microsoft Teams).
• Process billing, invoicing, and bookkeeping tasks in QuickBooks Online; partner with finance on reporting.
• Identify and implement process improvements that streamline how the executive office operates.
• Manage relationships with third-party vendors (with guidance from the IT Department) and monitor related activity.
• Assist with new-hire onboarding, including workspace setup, tooling access, and documentation.
• Maintain supplies and office logistics as needed. Skills and Qualifications Required
• 4+ years supporting senior executives (C-suite or founder-level), ideally in a startup or high-growth technology environment.
• Demonstrated ability to support multiple principals with competing priorities.
• Exceptional written and verbal communication; comfortable interfacing with customers, investors, and partners on behalf of leadership.
• Strong project-management, prioritization, and problem-solving skills with proven multitasking under pressure.
• High degree of discretion and sound judgment handling confidential information.
• Advanced proficiency with Microsoft Office and Microsoft Teams.
• Ability to work autonomously, anticipate needs, and operate without close supervision. Preferred
• Prior experience in a SaaS or B2B software company.
• Hands-on experience with HubSpot (CRM), Jira, and Confluence.
• Experience with QuickBooks Online and basic bookkeeping/billing.
• Familiarity with the pace and norms of engineering/product teams as well as commercial/go-to-market teams.
• Bachelor's degree preferred; equivalent experience considered.

Salary Range 70-85K with Full Benefits