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Executive Assistant for Medical Lab Operations team

Job

Diamond Medical Laboratories

Owings Mills, MD (In Person)

Full-Time

Posted 4 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 5/28/2026

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Job Description

Office Operations Executive Assistant This position reports to the Office Operations Director with dotted line to
CEO / COO
Job Responsibilities The Office Operation Assistant provides direct to client support services. Become the first person point of contact for clients/ facilities to get escalated Ensure Dispatch team is supported ( Criticals , client support, answering phones ) Support Courier dispatch operations and payroll Assist the Office Ops Dir. is assigned tasks (ex. H.R. Functions, Supply Ordering ) Adjust schedule to compensate for absent staff to ensure continuous operations with out interruption Scan daily documents into the proper data archive locations. Become a super user in Nexxus and LabDaq Set up new clients in the portal, Set up new users in the portal Become a trainer for new clients and refresh training for new employees at current clients. Support
CEO / COO
with Client Satisfaction Engagement Activities that may include research, data acquisition, on site visits to clients locations. Other job duties as assigned

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