Executive Assistant

Executive Assistant Troy, MI Job Details Full-time 1 day ago Benefits AD&D insurance Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Hospitality Document review (document control) Microsoft Excel Microsoft Outlook Presentation software 5 years Expense management Bachelor's degree in business Process improvement Executive administrative support Improving operational efficiency Bachelor's degree in business administration Invoice payment processing Business development Bachelor's degree Hospitality Management Business Administration Budgeting Managing executive calendars Expenditure monitoring Senior level Cross-functional collaboration Business Escalation handling Project stakeholder communication Stakeholder relationship building Cross-functional communication Progress tracking (project management tasks) Time management Stakeholder management

Full Job Description Description A Taste of Who We Are:

Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry's source for food service news and trends. Our Mission Delight our guest. Every meal. Every day. Our Core Values Exceptional

• We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry. Hospitality
• We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time. Collaboration
• We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences. Responsibility
• we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way. Innovation
• We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services.

The Experience You'll Create:

As the Executive Assistant to a Divisional President and Chief People Officer, you will serve as a trusted partner who brings structure, clarity, and momentum to a fast-moving executive agenda. You'll anticipate needs, expertly manage priorities, and create the conditions that allow the President and Chief People Officer to stay focused on strategic growth, leadership, and impact—without getting pulled into unnecessary details.

Communication:

Maintain proactive, clear, and timely communication with internal and external stakeholders on behalf of the Divisional President and the Chief People Officer. Exercise sound judgment in determining priorities, routing information, and responding independently when appropriate. Serve as a key point of connection to ensure follow-through, clarity, and alignment while honoring confidentiality at all times. Effectively drives alignment, responsiveness, and progress across stakeholders without relying on formal authority. Knows when to escalate, when to nudge, and when to independently move work forward to support the Divisional President and Chief People Officer's priorities.

Executive Calendar & Priority Management:

Own and actively manage a Divisional President and the Chief People Officers calendars with a strategic mindset—balancing competing priorities, protecting focus time, and ensuring alignment with business objectives. Anticipate upcoming needs, prepare materials in advance, and ensure meetings are purposeful and outcome-driven. Serve as a gatekeeper to help the President and Chief People Officer remain focused on high-impact work rather than day-to-day distractions. Track follow-ups and commitments to ensure progress and accountability.

Documentation & Meeting Enablement:

Prepare, organize, and maintain executive-level materials including agendas, presentations, action plans, and progress updates. Capture and track key action items and decisions, ensuring continuity and follow-through across meetings. Support productive leadership meetings, reviews, and planning sessions by ensuring materials are clear, accurate, and well-timed.

Client & Business Coordination:

Support business development and client engagement activities by coordinating communications, document reviews, and logistics. Assist with qualifying opportunities, preparing correspondence, and facilitating tours, tastings, and walk-throughs. Partner cross-functionally to ensure next steps are clear, action items are completed, and timelines are met.

Executive Partnership:

Act as a trusted thought partner to the Divisional President and Chief People Officer by providing organization, perspective, and continuity. Help identify priorities, surface risks, and ensure follow-through on key initiatives. Bring a solutions-oriented mindset and the confidence to manage details independently so the President and Chief People Officer can focus on leadership, strategy, and growth. Builds strong, credible relationships across the enterprise—including executives, senior leaders, HR partners, and external stakeholders—by demonstrating professionalism, reliability, discretion, and sound judgment. Act as a connector to ensure alignment, follow-through, and clarity across the People function and broader enterprise.

Operational & Administrative Excellence:

Supports budget tracking, invoice processing, expense management, and coordination with Finance and Legal as appropriate. Maintains organized systems for documents, correspondence, and confidential records. Continuously improve administrative processes to increase efficiency, clarity, and scalability across the Hospitality and the People function. Ingredients for

Thriving:

Bachelor's Degree Business Administration or Hospitality Management strongly preferred. Prior experience will be considered. 5+ years of experience supporting senior or executive-level leaders, with demonstrated success managing complex calendars and competing priorities. Demonstrated ability to anticipate needs, exercise sound judgment, and operate with a high degree of autonomy. Exceptional calendar, time-management, and organizational skills, including the ability to prioritize on behalf of an executive. Proven track record of developing deep trusting relationships and being the go to for the Executives supported Ability to distill complex information and translate details into clear, actionable outcomes. Proven discretion, professionalism, and ability to handle sensitive and confidential information. Demonstrated ability to interact confidently and appropriately with leaders at all levels, reading situations accurately and adapting communication style to support productive outcomes. Strong executive presence and confidence interacting with senior leaders, clients, and external partners. Advanced proficiency with Microsoft Outlook, Excel, PowerPoint, and collaboration tools; ability to quickly adapt to new systems. Location(s) &

Logistics:

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Onsite, in an office, 4-5 days per week Savor the

Benefits:

We offer a range of benefits for eligibles team members, including: Health Coverage

• Medical, Dental and Vision Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness 401(k) Paid Time Off Wellness Programs Additional Perks To see a summary of current benefits, please visit https://www.

continentalserves.com/work-at-continental/#benefits . About Continental Services