Overview We are seeking a highly motivated, detail-oriented, and professional Executive Assistant to provide comprehensive administrative and operational support to the Principal Agent and Management Team. This position plays a critical role in the day-to-day success of the agency by ensuring leadership has accurate, up-to-date information, maintaining efficient office operations, delivering exceptional client service, and supporting business growth initiatives. The ideal candidate is bilingual, highly organized, proactive, technology-savvy, and capable of managing multiple priorities in a fast-paced environment while maintaining professionalism and confidentiality. Responsibilities Compile, update, and maintain data from various reports to keep the Principal Agent and Management Team informed on business performance and key metrics. Manage the Principal Agent's calendar, appointments, scheduling, and reminders. Serve as the first point of contact for clients and visitors, providing a professional and welcoming experience. Answer and direct incoming phone calls in a courteous and efficient manner. Assist with daily administrative and operational duties as assigned. Prepare reports, spreadsheets, and presentations using Microsoft Excel and other Office applications. Support office organization, record keeping, and document management. Assist with social media management, including creating content, scheduling posts, and monitoring engagement across various platforms. Coordinate meetings, events, and other office activities. Maintain confidentiality when handling sensitive business and client information. Requirements Qualifications Bilingual (English and Spanish) required. Previous experience as an Executive Assistant, Administrative Assistant, or similar administrative role preferred. Strong proficiency in Microsoft Office Suite, particularly Excel. Knowledge of social media platforms, content creation, and online engagement. Excellent verbal and written communication skills. Strong organizational skills with the ability to prioritize multiple tasks and meet deadlines. Professional demeanor and customer service mindset. Ability to work independently and maintain a high level of accuracy and attention to detail. About Us Since 2013, the Carlos Cruz Insurance Agency has proudly served individuals, families, and businesses across Texas and Oregon, delivering high-quality, affordable insurance solutions backed by one of the most trusted names in the industry—Farmers Insurance. Based in Northeast San Antonio, our agency is committed to providing exceptional service, personalized coverage options, and expert guidance to help protect what matters most. As a part of the Farmers Insurance Group, one of the largest and most respected insurance carriers in the country since 1928, we bring our clients the strength of a nationally recognized brand combined with the personal touch of a local agency. Our experienced team specializes in a full range of insurance products—including auto, home, life, commercial, and more—ensuring our clients have the right protection at every stage of life. At Carlos Cruz Insurance Agency, we don't just sell policies—we build lasting relationships based on trust, service, and results. Why Join Us At the Carlos Cruz Insurance Agency, we don't just offer jobs—we offer meaningful careers with real growth potential. As part of one of the most respected and recognized insurance brands in the country, Farmers Insurance, our agency combines national strength with local support to give you the tools and environment to thrive. Career Growth & Advancement We're committed to your professional development. Whether you're just starting out or looking to take your insurance career to the next level, we provide a clear path for growth, including leadership opportunities and continuous training. Industry-Leading Compensation Our competitive base salary is just the beginning. With uncapped commission and performance bonuses, your earning potential is in your hands. Comprehensive Training & Support No experience? No problem. We offer hands-on training, mentorship, and full support to get you licensed and confidently selling—fast. Team-Oriented Culture Our agency values collaboration, integrity, and a winning mindset. We celebrate success together and foster a positive, high-energy environment where everyone is motivated to perform at their best. A Brand You Can Be Proud Of Farmers Insurance has been protecting families and businesses for nearly a century. When you work with us, you're backed by a brand known for reliability, innovation, and outstanding customer service.

Pay:

$37,500.00 - $42,000.00 per year

Benefits:

Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Vision insurance

Work Location:

In person