Responsibilities:

Welcome visitors professionally and provide a positive first point of contact for customers arriving on site.
Manage filing activities by organizing, retrieving, and maintaining documents with accuracy and attention to detail.
Answer incoming phone calls, respond to routine inquiries, and direct messages to the appropriate team members.
Coordinate appointment scheduling and support daily calendar management for service-related needs.
Assist with customer support and help guide visitors through the service process.
Enter order information and other business records into internal systems while maintaining data accuracy.
Prepare and send email communications to customers and internal staff in a clear and timely manner.
Partner with administrative and service teams to keep office operations running efficiently throughout the day.

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