Experience Ambassador

Experience Ambassador Washington, DC Job Details Temporary | Seasonal | Full-time $22

• $23 an hour 11 hours ago Benefits Professional development assistance Qualifications Spanish English Data collection Mobile devices Full Job Description Overview ANIK is seeking Experience Ambassadors (Field Interviewers), for our Washington Metropolitan Area Transit Authority (WMATA) project, starting April 28th
• June 28th. As an Experience Ambassador, you will engage and connect with bus passengers as you offer a paper questionnaire onboard. The data collected will help with the improvement of WMATA Transit. Report Location Report locations will be at various transit centers/rail stations including but not limited to the downtown Washington DC. assigned in WMATA Metrobus service area which services:
• District of Columbia

• Maryland:

  Montgomery County and Prince George's County.

•

Virginia:

Arlington County, Fairfax County, and Loudoun County, along with the cities of Alexandria, and Falls Church. Badges with photo will be provided for staff in order to ride buses with no cost during assignments and to identify as an employee. Responsibilities Experience Ambassadors are responsible for: Arriving at their pre-scheduled location. Connect in-person with travelers to request their participation in a 5 minute questionnaire. Conduct one on one interviews, passengers will not use the tablet. Meet quota 6 digital surveys per hour, if paper survey 10 per hour. Return to starting location to return collection, receive supervisor feedback, and receive a report time and location for the following day. Qualifications Self-motivated and able to work independently. Punctual. A missed bus is a missed shift. Outgoing and natural communicator. Bilingual in English and Spanish is encouraged, but not required. Excited about community improvement and innovation. Ability to stand on moving transportation for extended periods. Proficient in Apple iPad and Google maps. At least 18 years of age

Details Workdays:

Monday

• Thursday, excluding holidays.

Will work some weekends, staff must be available to work on occassional weekends.

Pay Rate :

English $22 per hour & Bilingual in English/Spanish$23.00 per hour

Job Type:

1099 Contractor, Hourly Pay Rate.

Start Date:

Tuesday, April 28th 2026 (Mandatory training on April 28th) Length of project: 2 months approx.

Attire:

Comfortable shoes preferably with rubber soles for safety (high heels not recommended) No T-shirts with graphic designs Pants with no tears or sagging No facial tattoos or facial piercings

Available Shifts :

AM:

Starting between 5:30-6am (all staff must be available at 5:30am) shift ends between 1-2pm.

PM:

Starting around 2pm and ends roughly between 10-10:30pm (all staff must be available to work until 10:30pm if needed). Specific shift times and locations may vary daily based on transit departure times. Who is ANIK At ANIK, we believe in the power of connection and the value of positive shared experiences. With a vision to connect people through these meaningful moments, we enhance the way they interact and engage with the world around them. Our mission is to make a tangible impact on the experience of public events, venues, and transportation. Our Experience Ambassadors accomplish this by uncovering valuable insights through targeted customer feedback. By prioritizing human connection, we take the time to ask pertinent questions. We then gather and analyze feedback directly from the participants, and provide actionable data to help event organizers and venue managers improve their offerings. By doing so, we strive to create better experiences for all, one question at a time.

Job Types:

Full-time, Temporary, Seasonal Pay:

$22.00

• $23.

00 per hour

Benefits:

Professional development assistance

Work Location:

On the road