Intake Specialist

at Department of Labor in Chicago, Illinois, United States Job Description Position Overview The Intake Specialist position is in our downtown Chicago Office located at 115 S. LaSalle Street, Chicago, IL. This position serves under the direction of the Intake Manager and is responsible for intake functions on mail, email, and online complaint applications received by the Department of Labor ( DOL ). The ideal candidate should also be hard working, able to communicate, and a team player. This unique opportunity offers an exceptional benefits package that includes health insurance, including eye care and dental, Deferred Compensation, life insurance, and retirement. If you desire to become a valued member of a hard-working and respected team and are up for a challenge or a change in your career, please take this opportunity to apply for this rewarding and gratifying position. Essential Functions Performs intake functions on mail, email, and online complaint applications received by the Department of Labor ( DOL ). Reviews complaints for jurisdiction, completeness, and correctness. Answers multiple telephone lines for the Fair Labor Standards Division, including phone lines handling minimum wage and overtime, child labor, rest and meal breaks, and wage payment and collection act inquiries. Responds to general inquiries received by Fair Labor Standards via email and in person. Serves as designated back up person for the processing and verification of monies collected by the agency. Assists with other FLS functions as needed, including review of Child Labor Certificates, review of sub-minimum wage applications, referral and tracking of cases to the Office of the Attorney General, and more. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of high school and two To view full details and how to apply, please login or create a Job Seeker account