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QD
Quest Diagnostics
Office Assistant/CSR - Bilingual in Spanish
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Based on Pennsylvania data
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What they do
An Interviewer interviews persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
$48,345 / year median in Pennsylvania
-25% projected decline
Job Description
Position Overview:
Exam One World Wide / DKN Paramedical Services is seeking an entry level Office Assistant for a "PART-TIME
" position. We need a bilingual candidate who is fluent in both English and Spanish. English and Spanish communication skills are required. This candidate would help our small number of Spanish-speaking applicants. Need writing skills in Spanish for sending emails when needed. Position includes working with 1 other employee, able to work in a small office environment, and handling daily office responsibilities.Work Schedule:
Monday 8:30 AM - 2:00 PM. Tuesday through Thursday 9:00 am to 2:00 pm and Fridays 8:30 am to 1:30 pm (25 1/2 hours a week) Additional weekday hours may be available based on office volume and office responsibilities.Compensation:
Competitive hourly compensation based on work experience, computer knowledge, data entry, and customer service skills.Core Responsibilities:
Answer phones, schedule appointments, and do data entry Take messages off voicemail and return calls, and document in the ExamOne portal Compose and respond to emails using professional language, proper grammar, and appropriate business etiquette. Maintain strict compliance with quality assurance, privacy, and adhere to HIPAA and PHI guidelines Provide accurate information regarding our services and procedures Be able to learn and work proficiently in our ExamOne portal system Call clients and complete Quality Assurance questionaireRequired Experience & Qualifications:
Provide positive customer and applicant experience Ability to work independently without direct supervision as needed Strong attention to detail and professional insurance applicant, patient, and agent interaction skills. Bilingual in Spanish is needed Ship out supplies as needed to mobile examiners Recent office experience of 1-2 years is a plusEmployment Requirements:
Successful completion of a background check. Successful completion of a urine drug screening. How toApply:
Qualified and experienced candidates can contact our office at 610-740-0202.Please reference the ad for:
Office Assistant/CSR - Part Time Office Position.Benefits
- Dental Insurance