Between $19k and

$42k

Per Year DOE (Depends on Experience)

Position range in Harris County $28k - $45k Per Year Bilingual Mandarin or Cantonese Telephone Interviewer

EMPLOYMENT & TRAINING CENTERS INC

Occupation:

Customer Service Representatives

Location:

Houston, TX - 77083

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Rotating Shift

Posted:

09/22/2026

Positions available: 5

Source:

WorkInTexas

Web Site:

WorkInTexas

Onsite /

Remote:

Work onsite all of the time

Updated:

09/25/2026

Expires:

10/22/2026

Job #: 17071944

Job Requirements and Properties

Help for Job Requirements and Properties. Work Onsite

Full Time Education

High School Diploma or Equivalent Schedule

Full Time Job Type

Regular Duration

Permanent Employment Shift

Rotating Shift Public Transit

Available Benefits Help for . You must reside in Texas and speak English plus either Mandarin or Cantonese fluently.

Position Details Pay rate:

$20.00 per hour

Hours:

18 to 40 hours per week Employment status: Part time, nonexempt

Location:

Remote within Texas Project duration: Expected to continue through November 2026 Continued employment may be available for top performers Responsibilities Make outbound research calls to potential survey respondents Read survey questions exactly as written Communicate clearly and professionally Record multiple choice and open-ended responses accurately Follow calling procedures and quality requirements for each project Required Qualifications Fluent in English and either Mandarin or Cantonese Ability to speak and read the applicable language fluently Mandarin applicants must read Traditional Chinese characters Clear listening and verbal communication skills Basic computer, keyboard, mouse, and internet skills Ability to remain focused while seated for extended periods Dependable attendance and availability for an assigned schedule Authorization to work in the United States Current Texas residency Home Equipment Requirements Windows 11 computer Chromebooks, Apple computers, and Mac operating systems cannot be used High speed internet, with a wired LAN connection preferred Hotspots and public or shared internet connections cannot be used Headset with a noise canceling microphone Quiet and private workspace without interruptions Ability to download a VPN, authentication tools, and required work software Preferred Experience Telephone survey, polling, interviewing, or market research experience One year of experience in a similar role Microsoft Office knowledge Bilingual reading, speaking, and writing proficiency Interview Process Virtual interviews take approximately 45 minutes and require an on-camera Microsoft Teams meeting. The process includes basic interview questions, a typing assessment, a reading assessment, and a bilingual language assessment. Employment remains contingent upon successful completion of a background check, where permitted by law. Benefits Flexible scheduling within established operating hours Affordable health benefits for eligible employees Employee incentive and prize programs Potential advancement opportunities E.T.C. Employment Training Center provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other status protected by law. E.T.C is an E-Verify Employer Background requirement: Candidates must pass a drug screen and background check. (Due to the nature of the employer's business, company policy requires that candidates with criminal backgrounds will not be considered for employment.)