Job Description Processes local complaints; initiates and monitors support order requests in other jurisdictions.

Position Information:

DBM Grade:

105

Classification:

Administrative Specialist I Position Code:

DR3012 Current Cumberland County Employees will follow the County Promotion/Demotion policy.

Essential Job Functions:

Complete responsibility for interstate initiating caseload with specifically assigned states. Liaison between clients and foreign court where they are responsible to interpret court orders and solicit foreign courts to assist with the difficult task of enforcement. Conducts initial interviews where they determine proper venue, gather required data, and decide the appropriate course of action for each case. Prepares all legal documents for the case initiation process for legal complaints. Assist plaintiffs, defendants and other state agencies by telephone, e-mail, and other written correspondence. Ensures all TANF (Temporary Aid to Needy Families) recipients have filed for spousal/child support as required. Receives and processes mail from the postal service and electronic mail. Copies pertinent information and forwards it to plaintiffs. Performs other related duties and assignments as required. Minimum Requirements to Perform the

Work:

Education:

High school diploma required.

Work Experience:

2 years' experience in human services, courts, or related field.

Company Description Mission Statement:

To provide essential services that respond to community needs and promote well-being, while maintaining a financially sound foundation. We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this job application!

TECHNOLOGY SUPPORT/ISSUES WITH APPLYING

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Benefits Medical Benefits:

Capital Blue Cross Medical Insurance Health Savings Account Wellness program with wellness incentives

Capital Blue Cross Vision Insurance United Concordia Dental Insurance Retirement Benefits:

County Retirement Pension 5% minimum pre-tax contribution required, with the option of increasing your contribution over 5% up to 15% post-tax Fully vested after 5 years of credited service

Normal Retirement Options:

Age 55 with 20 years of credited service Age 60 with any amount of credited service Voluntary 457b

Deferred Compensation Plan Military Time Buy Back Options Paid Time Off:

Vacation 10 days per year, accrued per pay period (Non-Exempt) 15 days per year, accrued per pay period (Exempt) Increase for both Non-Exempt and Exempt of 5 days per year after 2 years of service Personal 3 Personal days per year, pro-rated based on starting date Sick 5 Sick days per year, pro-rated based on starting date 12 Paid County Holidays No waiting period to receive paid holidays

Additional Benefits:

Educational Assistance 80% of cost of tuition and books up to the annual IRS limit per calendar year (after 6 months of Full-Time Employment) Public Service Loan Forgiveness (PSLF) - certain eligibility requirements must be met Employee Assistance Program Resources for: Childcare, Eldercare, Legal, Financial, and Coaching Flexible Spending Account Dependent Care Account Short Term Disability Long Term Disability Life Insurance