Hospital Charge Specialist United Digestive - 3.2 Atlanta, GA Job Details Full-time 3 hours ago Qualifications Electronic health records (EHR) management Phone communication Medical office experience In-person customer service High school diploma or GED Productivity software Managing patient records Full Job Description

GENERAL SUMMARY OF DUTIES

: Responsible for accurately processing hospital and office medical records and patient documentation with basic knowledge of ICD-10 and CPT coding.

REPORTS TO

: Hospital Charge Entry Supervisor

RESPONSIBILITIES

Duties include but are not limited to: Ensures accurate processing of medical records and documentations to be submitted into the patient charts Reviews and analyzes patient records to determine accurate dating and sequencing of documents Accessing multiple hospital portals and EMRs to obtain information Creating, organizing and keeping track of hospital charge tickets Obtaining and maintain proper access to hospital portals Email and phone communication with hospitals, providers, and office staff to obtain information needed for processing Maintaining and managing interdepartmental communication within EMR system Scanning documents and charge tickets into the patient chart Cross training within department for coverage as needed Completes follow-ups in a timely manner Processes work in a timely manner and create solutions to prevent delay of document submission Meets or exceeds quality and productivity standards as set by the Charge Entry Manager and/or Revenue Cycle Manager Continues personal education by attending seminars and classes as needed Stays up to date on changes and updates to the Current Procedural Terminology (CPT) and diagnosis codes (ICD-10) Understands and abides by CMS and other payer guidelines in coding and billing Answers emails and voicemails and returns calls in a timely and efficient manner Completes requests for information from other

AGA, LLC

staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information Participates in staff meetings as directed by the Charge Entry Manager and/or Revenue Cycle Manager. Cross trains and performs other practice functions as directed by the Charge Entry Manager and/or Revenue Cycle Manager Any other duties and/or special projects as assigned

REQUIRED EDUCATION, SKILLS AND EXPERIENCE

High School Diploma or GED required 1-2 years of medical office experience. Basic knowledge ICD-10 and CPT Coding preferred Specialty clinical experience in Gastroenterology experience preferred Skills and knowledge of EMR software functionality and operations Proficiency in multiple Microsoft Office applications Knowledge and ability to process patient medical records

ADDITIONAL SKILLS AND EXPERIENCE

Charge Entry I must be able to: Provide a high level of quality patient care and customer service at all times Plan, prioritize, and complete multiple tasks as delegated by Revenue Cycle Manager and/or Charge Entry Manager Ability to work under pressure; assess, respond, and communicate issues in a timely manner Maintain composure and set a professional example to patients and coworkers Communicate clearly with patients and coworkers through the telephone, email, and in-person Interpret and apply clinical and non-clinical policies and procedures

PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS

Requires sitting and standing associated with a normal office environment; travel within the Metro area required.