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Insurance Representative
Job
Vitruvian Health
Dalton, GA (In Person)
Full-Time
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Job Description
Who We Are At Vitruvian Health, we serve with compassion. As the leading healthcare system for northwest Georgia and southeast Tennessee, we are committed not only to strengthening the health of our communities, but also to supporting the growth, success, and well‑being of every team member. Our Legacy Formerly Hamilton Health Care System, Vitruvian Health is built on a legacy of trust, innovation, and exceptional care. With more than 80 access points across the region—including Hamilton Medical Center and Bradley Medical Center—you'll have the opportunity to be part of something bigger: a connected, mission‑driven team making a difference every day. Our Values Our core values— Professionalism, Respect, Integrity, Diversity, and Excellence (PRIDE) —guide every interaction and decision. We believe in empowering our people, celebrating what makes us unique, and delivering care that reflects the heart of our mission. Your Career With Us Join us and build a meaningful career where you're valued, inspired, and supported to make a real impact. Excellence. Every person. Every time. The Insurance Representative is responsible for monitoring accounts receivable, data entry, claims submission, follow-up, account adjudication, and general office/clerical duties. Works under direct supervision and follows standard procedures and/or written instructions to perform the job duties. Performs basic administrative job duties relating to Billing. Responsible for monitoring accounts receivable, data entry, claims submission, follow-up, and account adjudication. Performs clerical administrative job tasks to maintain billing information and complete required daily activity reporting, this includes but is not limited to performing and verifying data entry, reports, account database maintenance, file maintenance, etc. Ability to explain more complex billing inquires, problems, and non-routine matters related to department activity. To ensure the accuracy and timeliness of these processes productive relationships will be established and maintained with a broad range of personnel within the organization, including Physicians, managers, co-workers (including any off-site location(s)), clinic/hospital colleagues, information systems and other personnel as required. In addition, the billing specialist will also establish and maintain relationships with patients, families, insurance companies, government agencies and others as necessary. Cross-trains with other Billing personnel in order to assist with work overflow or to fill in as needed in their absence. Demonstrates teamwork to ensure achievement of team, individual and company goals. Performs other job duties as required. The incumbent is expected to determine diagnosis and levels of service based on information provided on the Electronic Health Record (EHR) and to accurately bill, using the appropriate codes. Responsible for monitoring accounts receivable, data entry, claims submission, follow-up, and account adjudication. Demonstrates teamwork to ensure achievement of team, individual and company goals.