Chart Capture Representative TeamHealth - 3.3 Knoxville, TN Job Details Full-time 1 day ago Qualifications Customer service High school diploma or GED Full Job Description 17-Aug-2026 Chart Capture Representative Knoxville, TN External Job Description and Responsibilities

JOB OVERVIEW

This position is an integral team member of the Chart Capture group within Health Care Financial Services of TeamHealth; primary responsibilities include reconciling patient charts, recovering straggler charts, and working with management on tasks primarily related to the revenue cycle.

ESSENTIAL FUNCTIONS

Performs daily reconciliation of charts received to ED log totals, within set TeamHealth timeframes and productivity standards, as established by management. As volume warrants, coordinates obtaining additional clinical information from clinicians on straggler charts on an as-needed basis. Identifies and reports OnBase chart flow issues. Contributes ideas and opinions about strategic issues for consideration to the Chart Capture team, including collecting and analyzing relevant data. Maintains personal adherence to professional confidentiality standards established within the department and in accordance with legal, ethical and hospital standards (ex: HIPAA compliance). Consistently anticipate and meet production deadlines and expectations. Performs other duties as assigned. Requirements

JOB QUALIFICATIONS

High school diploma or equivalent required; One year of office experience preferred with previous experience in medical billing, hospital or clinic registration, or other medical office experience preferred; Understanding of revenue cycle/chart flow, and associated processes; Medical billing experience preferred; Coding or Coding Documentation review a plus; Intermediate computer proficiency in Microsoft Word, Excel, and PowerPoint; Experience with OnBase or other workflow software preferred; Strong organizational and analytical skills; Ability to quickly learn new concepts and technical skills; Impeccable attention to detail when following set instructions; Experience in coordinating simultaneous assignments by assessing deadlines, establishing work; priorities, and coordinating work schedule; Demonstrated ability to communicate effectively (both orally and written); Excellent interpersonal and customer service skills, professional demeanor; Ability to work well with others, and work with minimal direction/supervision; Ability to work under tight deadlines, prioritize work; handle stress and conflict; Resourcefulness, ingenuity, strong decision making and problem solving skills; Location Remote Working Level Full-Time