Court Services Clerk - Part-time (4 hrs/wk)

Court Services Clerk•

Part-time Pay Class:

California Minimum Wage @ $16.90 per hour FLSA Non-Exempt, Part-Time 4 hours per week max.; annual maximum of 960 hours.

Required:

Wednesdays (excl holidays) 8:15 am to 12:15 pm Under general direction of the Senior Administrative Analyst, provides onsite support and assistance, including immediate troubleshooting, to Available Court Connection and Electronic Support Services (ACCESS) program participants.

NOTE:

Examples listed in this class specification represents but is not necessarily exhaustive or descriptive of duties assigned to this position. Each individual in this classification may not necessarily perform all the duties listed. Management reserves the right to assign other related tasks if such duties are a logical assignment for this position. Opens and closes the location for ACCESS program participants; Greets participants and checks them in utilizing an electronic sign-in sheet; Directs participants to the electronic form TR-510 for participants wanting same day hearing; processes form and returns electronically to the Court prior to the hearing; Directs participants to the proper electronic forms to be submitted with payment via US mail; Checks audio and visual equipment, including a joint microphone test with Court staff; Troubleshoots equipment; Calls participants to the web camera and monitors for assistance from Court staff; Plays advisement videos; Assists Judge and/or Court staff with verification documents as needed; Directs participants to electronic files including sign-in sheets, forms, user surveys, or other documents for the Judge and/or Court staff; Participates in ongoing training; Performs related duties as required.

NOTE:

The specifications listed below outline the desirable qualifications necessary for entry into the class and do not necessarily convey the qualifications of incumbents within the position.

Education:

High School Diploma or equivalent.

Experience :

Familiarity with a personal computer, microphone and web camera.

KNOWLEDGE. SKILLS AND ABILITIES NOTE

: The following are a representative sample of the KSAs necessary to perform essential tasks of the position.

Knowledge of :

Methods and techniques of public contact and public relations; effective problem resolution; basic troubleshooting of electronic equipment; interpersonal communication skills and etiquette. Skill and Ability to : Resolve problems; provide superior customer service; maintain strict confidentiality and unquestionable integrity; effectively prioritize and manage time; interact courteously; have excellent attendance and be punctual; operate a personal computer, microphone and web camera.

PHYSICAL AND PSYCHOLOGICAL REQUIREMENTS NOTE

The physical and psychological demands described he rein are representative of those that must be met by an employee to successfully perform the essential duties of this classification. Reasonable accommodations may be made to enable an individual with qualified disabilities to perform the essential functions of this job, on a case-by-case basis. Ability to work in a typical office setting with appropriate climate controls. Tasks require a variety of physical activities such as hearing and speaking to exchange information in person and on the telephone; vision sufficient to read written materials, including small print, and personal computer video screen; sitting for extended periods of time; occasional walking to other offices and standing for brief periods. Bending and reaching to place or retrieve files, office supplies, binders and other reference materials; dexterity of hands and fingers to operate a personal computer; typewriter and other office equipment. Mental application utilizes memory for details, verbal instructions, emotional stability, discriminating thinking and creative problem solving. Individual must exercise good judgment, be flexible and sensitive in response to changing situations and needs; and communicate clearly and concisely, both orally and in writing. Minimum Qualifications and required material must be met/received by the last day of the filing period. It is the applicant's responsibility to make sure that all required material has been received.

• Faxed applications will not be accepted.
• Incomplete applications will not be accepted.
• Resumes submitted in lieu of a completed City of Coalinga Employment Application will not be accepted.
• Applications must be submitted online through Government Jobs at www.

governmentjobs.com

Required Materials:

City of Coalinga Employment Application Resume Applicable certificates All communication and correspondence from the City of Coalinga will be sent to the applicant via electronic communication to the email address provided by the applicant on the submitted employment application. The City of Coalinga is an Equal Opportunity employer committed to nondiscrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, age, disability, or covered veteran's status consistent with applicable federal and state laws. Reasonable accommodations will be provided for applicants with disabilities who self-disclose.