Child Support Clerk

Child Support Accounting Specialist

Location:

Titusville, FL Position:

Full time, hourly

Starting Salary:

$15.00•$19.50/hour depending on experience & education

Hours of Operation:

Monday•Friday, 8:00 a.m.•5:00 p.m.

SUMMARY DESCRIPTION

This is an Accounting Specialist position in the Child Support Department. This position is a clerical accounting position, which requires the employee to perform instrumental duties using the Clerk's case maintenance system, Child Support Enforcement (CSE) System, and the Florida Courts E-Filing Portal. Employees in this position work closely with team members and coworkers, perform some duties independently with limited supervision, and must be able to perform their duties with accuracy and efficiency.

EXAMPLES OF WORK PERFORMED

(

Note:

These examples are intended only as illustrations of the various types of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.) ∙Independently log into computer and locate all programs associated with the job functions ∙Respond to telephone and email inquiries ∙Process work in the Florida Courts E-Filing Portal ∙Add new cases to the Clerk's case maintenance application, including case type determination, adding parties and attorneys, docketing pleadings, and issuing writs ∙Update the case maintenance application for various general, reopen, and disposition pleadings filed in family case types, including cases filed by the Department of Revenue, including adding attorneys, maintaining the court calendar, determining case status, assessing fees, docketing pleadings, and reviewing orders and judgments to determine case disposition ∙Update the CSE system for child support cases and maintain records for those accounts, including assisting the public, clerk personnel, and the department of revenue; adding cases to CSE; adjusting cases pursuant to court orders, auditing case files; processing cash reports, maintaining the court calendar; suspending driver's licenses; issuing writs; processing delinquency judgments; processing Arrears Affidavits for court dockets, DOR, and customers; and performing research related to child support and providing direction.

KNOWLEDGE, SKILLS, AND ABILITIES

∙Displays respectful, professional behavior at all times ∙Basic knowledge of Microsoft Office Suites ∙Positive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately ∙Knowledge of office procedures and practices ∙Knowledge of basic filing practices ∙Ability to utilize office equipment, including fax machine, computer, copier, telephone, scanner, etc ∙Ability to perform accurate data entry into multiple computer applications ∙Ability to review and understand court orders to update adjustments into the CSE application ∙Ability to post, balance and reconcile financial records ∙Ability to perform basic arithmetical calculations ∙Ability to organize and file materials. ∙Ability to review records/data for accuracy and completeness ∙Ability to communicate effectively verbally and in writing ∙Ability to follow written and oral procedures ∙Ability to work in a fluid & changing environment, including prioritizing and organizing daily assignments ∙Ability to establish and maintain effective working relationships with others ∙Ability to understand and apply applicable rules, regulations, policies and procedures relating to an accounting program

MINIMUM REQUIREMENTS

∙High School diploma or its equivalent ∙Two or more years of clerical accounting experience is preferred, but not required

BENEFITS AND PERKS

∙Health, dental, and vision insurance ∙Retirement through the Florida Retirement System, including employer contributions ∙Income investment opportunities (deferred compensation, Empower) ∙Employer paid life insurance ∙Optional supplemental life insurance ∙Employer paid short-term disability ∙Optional long-term disability ∙6 Hours of paid time off earned per pay period ∙Employee Wellness programs (walking clubs, yoga, workout facilities, Zumba, and more) ∙Employee Assistance Program (resources, webinars, emotional wellbeing, personal growth, relationships, financial, legal, addiction, mindfulness, and health services) ∙Training and development opportunities ∙Flexible schedules ∙Education reimbursement ∙11 paid holidays ∙Paid jury duty