PAY INFORMATION

New Law Enforcement Records Technicians will start out at a Level I pay rate of $19.00. As new Law Enforcement Records Technicians acquire the required skills, they have the opportunity to promote to a Level II pay of $21.00 (usually occurs within the first year) and then to a Level III pay of $23.00.

SHIFT INFORMATION

Generally Monday•Friday, day shift hours, with some flexibility required.

BENEFITS

Low cost medical, dental, and vision insurances Idaho PERSI retirement plan Deferred Compensation plan 457(b) with a County match of up to 3% Flexible Spending Accounts•Health and Dependent Care Post-Employment Health Plan•50% of unused sick leave above 240 hours Employee Assistance Program (EAP) No cost basic life, accidental death, and short-term disability insurances Eleven (11) paid holidays annually Paid vacation leave, sick leave, and parental leave No cost gym access at three (3) County owned gym facilities Wellness Program Optional 401(k) and/or Roth IRA Visit adacounty.id.gov/Human-Resources/Employee-Benefits to view details regarding our full benefits package. Essential Functions Operates the ACSO court services desk by scheduling appointments, processing commitment paperwork and answering questions; Operates the Alternative Sentencing Division front desk by checking-in clients, rescheduling appointments, processing necessary paperwork and payments; Operates general office equipment, including but not limited to computers, printers, copiers, scanners, and other general office equipment; Operates a central telephone console to receive and route calls; Helps the public with inquiries by identifying and resolving problems and/or referring to appropriate staff for resolution; Receives Judgments of Conviction and processes all required paperwork; Schedules all sentenced individuals as ordered by Magistrate and District Court; Creates and maintains files and other records, and updates databases; and Takes payments for Alternative Sentencing program fees. Job Requirements Must possess a high school diploma or equivalent; Must have a valid and current driver's license; Knowledge of English grammar and skill in proofreading; Knowledge of the alternative sentencing concept as it relates to the community and the jail setting preferred; Knowledge of legal procedures, documents, and terminology preferred; Ability to appropriately communicate with individuals who are under stress; Ability to effectively demonstrate initiative and problem-solving skills; Ability to understand and follow verbal and written instructions; Ability to communicate verbally and in writing; Ability to type at least 40 wpm; Ability to maintain confidentiality; and Ability to maintain effective working relationships. Other Requirements Must appear before an oral board and successfully complete a polygraph and background investigation prior to hire; This position has been designated safety sensitive and therefore the incumbent is subject to random drug testing. Work Environment & Physical Demands Most of the work is performed around a public safety building, courthouse, and jail campus and may involve an element of personal danger; Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions; May be required to lift up to 20 lbs.; Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks; May be required to sit or stand for extended periods of time. Disclaimer To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran's Preference for all County jobs except for those deemed \"key positions\" in accordance with Title 65, Chapter 5 of Idaho Code. Visit Employee Benefits to view details regarding our benefits package, including: paid leave, healthcare benefits, retirement benefits, and more! Use our Compensation Estimator Tool to get a personalized look at what your total compensation could be including estimated salary, retirement contributions, health benefits and paid time off. This tool is designed to help prospective employees better understand the full value of working at Ada County. Ada County recognizes that employees are our most valuable asset. We are proud to offer a comprehensive benefits package to benefit-eligible employees designed to support the health, wellness and long-term financial stability of our employees and their families.

Healthcare:

Low-cost medical, dental, vision premiums and deductibles Post-employment health savings account

Retirement and Investments Plans:

PERSI retirement benefits 457(b) post or pre-tax investments options with up to 3% employer match 401(k)

Wellbeing Program:

Employee Assistance Program for short-term counseling on work, family, finances, and personal concerns. Free ACHD Commuter ride vanpool program Free bus pass

Paid-leave :

11 paid holidays per year 8 weeks paid Parental Leave Approximately 96 hours of vacation accrual for full-time employee Approximately 96 hours of sick accrual for full-time employee 5 days paid bereavement leave Life & Short-Term Disability Insurance Basic Life Insurance employer paid if benefit eligible Short Term Disability employer paid if benefit eligible

Optional Benefits:

Pre-tax Flexible Spending Account and Dependent Care Account NCPERS Decreasing Term Life Insurance Supplemental Employee, Spouse, Child Life Insurance Supplemental Long-Term Disability Insurance

AFLAC 01

How many years of customer service experience do you have, and can you provide a brief overview of your customer service background? 02 Please provide examples of your ability to multi-task in a fast paced work environment. 03 Please give examples of your previous experience working with offenders or a difficult population. 04 I have reviewed the pay rate or range for this position and the posted wage is acceptable to me. 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