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Job Description
JOB ANNOUNCEMENT
Position:
Custody Clerk 5
Classification:
Clerical Location:
Family Division, Adult Section 440 Ross Street Pittsburgh, PA 15219
Job Status:
Full-Time, Benefits Eligible Salary:
$44,404 - $52,240 annually
SUMMARY:
Responsible for customer service, clerical case management and processing, scheduling, filing, tracking, and monitoring financial information in the Custody Department. Exercise initiative, independent judgment and strict confidentiality in performing job duties.
QUALIFICATION REQUIREMENTS
High school diploma or GED (minimum); additional business, financial, or computer training beyond high school preferred. Minimum of three years related work experience including public relations or customer service experience and experience with a variety of computer applications preferred. Advanced computer skills in Windows (Microsoft Word and Excel) and data entry skills. Excellent communication, organizational, and conflict resolution skills. High degree of accuracy in work performance. Ability to work independently with minimal supervision and to interact effectively with other court personnel, judges, and judicial staff. Ability to meet strict deadlines without sacrificing quality of work. Must be able to sit, reach, bend, stoop, and stand, perform repetitive motions with wrists, hand and fingers.
ESSENTIAL DUTIES & RESPONSIBILITIES
Perform case management on custody filings as it relates to payments, timelines, service, scheduling, contempt actions, dismissals, etc. each day and follow through with related and required tasks. Provide excellent customer service in the department, in person (at the reception window), on the phone, and via written inquiries. Answer questions, check in litigants. process paperwork, schedule court events, update systems, refer clients to other court departments as necessary. Timely create and issue court orders with case-specific information, which must be clear and accurate. Review custody filings and research the case docket to ensure that the case is being properly managed and scheduled. Perform data entry.
BENEFITS
Standard health and fringe benefits plans available. This includes health; dental; life, accident, and disability insurance plans; sick leave and vacation benefits.
HOW TO APPLY
Applications are submitted online until the posting is closed, June 12, 2026. After reviewing this job announcement, please click on the link at the bottom of the page to apply online. Please include a cover letter and resume, which may be uploaded or sent to the address below. The Family Division values a diverse and culturally competent workplace. Fifth Judicial District of PA Family Division, Adult Section, Human Resources Office 440 Ross Street, 5th Fl Administration Pittsburgh, PA 15219
