Office Supervisor (Multiple Locations)

Office Supervisor (Multiple Locations) Goodyear, AZ 85395 $50,000

• $55,000 a year
• Full-time $50,000
• $55,000 a year
• Full-time About the Role Biltmore Ear, Nose & Throat was founded in 1972 to provide uncompromising patient care.

That is still our mission today, and the reason why more area physicians trust us to care for their patients than any other Phoenix area practice! We specialize in ENT, Allergy, Audiology, Facial Plastics and Sleep Medicine. We are looking for motivated team members to join our practice to help us continue our mission in providing the best patient care possible. Staff morale is a #1 priority for us, we like to keep things professional but fun. Biltmore ENT is seeking a dedicated and hands-on Office Supervisor to oversee daily clinic operations at multiple locations. This role is ideal for someone with strong leadership skills, problem-solving abilities, and a passion for operational efficiency. The Office Supervisor will provide on-the-ground support for front desk, medical assistants, and other clinical staff to ensure smooth workflows and a positive patient experience. This is a highly interactive leadership role requiring strong communication, adaptability, and a proactive mindset to troubleshoot issues in real-time, support staff, and collaborate with leadership to implement best practices. Biltmore ENT offers a generous and inclusive Benefits Package to our employees as we value our employees' health and wellness and believe in the investment.

Key Responsibilities:

Daily Operations Management:

Serve as the primary on-site leader overseeing clinic workflows, patient flow, and staff coordination.

Team Support & Oversight:

Work closely with front office, medical assistants, and specialty staff to ensure efficient operations and a collaborative environment.

Scheduling & Staffing Coordination:

Assist with staffing adjustments and coverage needs to minimize disruptions to patient care.

Process & Policy Compliance:

Ensure adherence to Biltmore ENT's standards, policies, and patient service protocols.

Problem-Solving & Issue Resolution:

Act as the first point of contact for troubleshooting operational concerns and escalate when necessary.

Communication & Collaboration:

Serve as a liaison between clinical staff and leadership to relay updates, concerns, and improvement suggestions.

What We're Looking For:

2+ years of healthcare leadership experience (e.g., lead MA, front office supervisor, or similar role). Strong organizational and problem-solving skills to adapt in a fast-paced environment. Ability to lead by example, motivate staff, and foster a positive team culture. Experience in patient scheduling, EMR systems, and basic operational workflows preferred. A balance of professionalism and approachability—able to coach staff while maintaining a supportive work environment. Why Join Biltmore ENT? Be a key part of a growing, highly respected specialty practice. Work in a team-oriented environment where leadership is approachable and values input. Opportunity to expand your leadership skills in a supportive and engaging workplace. Competitive compensation and benefits package.

Work Environment:

The primary work location is in a general office environment, with a noise level of office conditions. Physical Demands-Stooping, turning, bending, squatting, kneeling and the ability to lift up to 50 pounds; constant/repetitive standing; requires normal, correctable vision and hearing, and the ability to accurately discern duties as necessary to perform job functions. Please note that we are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. All job duties and responsibilities must be performed with or without reasonable accommodations. This is not an exhaustive list of responsibilities, skills, duties, requirements, or working conditions. Biltmore ENT reserves the right to revise the position's functions and duties or require that additional or different tasks be performed when circumstances change (i.e., emergencies, staff shortages, workload changes, rush jobs, or technological changes). If you're looking for an opportunity to make an impact, support an amazing team, and grow in your career, apply today!

Job Type:

Full-time Pay:

$50,000.00

• $55,000.

00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred) Ability to

Commute:

Goodyear, AZ 85395 (Required)

Work Location:

In person