Office Manager

Office Manager Verve Wellnes Club - 5.0 Costa Mesa, CA Job Details Full-time $30 - $38 an hour 1 hour ago Benefits Health insurance Dental insurance Paid time off Parental leave Vision insurance Employee discount Professional development assistance Retirement plan Qualifications Customer communication Teamwork Managing teams as a healthcare practice manager Customer relationship building Team leadership In-person customer service Practice management software Clinic experience Performance management Team development Medical records Patient care Chiropractic License Patient interaction Office management Managing patient records

Full Job Description Verve Wellness Club, Costa Mesa, CA Location:

2675 Irvine Ave #100, Costa Mesa, CA 92627

Job Type:

Full-Time, On-Site, Mon-Fri (35 Hours/Week)

Compensation:

$30-$38/hour + Performance Bonus About Verve Verve is a family wellness club serving Orange County through three locations in Costa Mesa, Orange, and Long Beach. We provide exceptional chiropractic care in a welcoming, high-energy, family-focused environment with expanding services that include active care and wellness offerings. At Verve, we hire thinkers, not task-takers. We move fast, own outcomes, support growth, and believe high performance should be sustainable. We are looking for an operational leader who thrives in fast-paced environments, loves building systems, leads with accountability, and wants to help grow a wellness brand that is redefining patient experience. Position Summary The Practice Manager / Office Manager runs day-to-day operations at our Costa Mesa location and co-owns clinic performance alongside the Clinic Director. You are the operational engine behind the member experience, team performance, and clinic growth. You bring solutions, accountability, organization, and follow-through. This is a leadership role for someone who enjoys balancing operations, people leadership, patient experience, and business performance. What You'll DoOperations & Clinic Management Open and close the clinic and oversee daily operations Manage scheduling, patient flow, and front desk efficiency Maintain organized, welcoming, family-friendly spaces Manage patient records using ChiroHD and Cash Practice systems Coordinate intake, onboarding, and new patient workflows Track collections, retention, conversion, and clinic KPIs Build systems that improve consistency and efficiency Member Experience & Growth Answer phones and respond quickly to new leads Walk members through care plans and financial options Resolve billing questions and member concerns Drive reviews, referrals, and member retention Fill cancellations and optimize provider schedules Maintain a safe and welcoming environment for families Team Leadership & Support Create and manage team schedules Coach staff and maintain Verve standards Support onboarding and training of new hires Help providers stay on schedule and maintain clinic flow Foster accountability and strong communication Marketing & Community Engagement Support marketing initiatives and local events Create social media content with the team Build referral partnerships and community connections Participate in networking and outreach opportunities Financial & Inventory Management Manage inventory, supplies, and ordering Support budgeting, payments, refunds, and collections Identify process improvements and growth opportunities Monitor operational and financial performance

Qualifications Required:

Previous office management, practice management, or operations experience Strong organizational and communication skills Experience managing multiple priorities in a fast-paced environment Comfort with technology, EHR systems, and office software Strong customer service and relationship-building skills Preferred experience: Chiropractic, PT, wellness, or healthcare settings, membership-based businesses Boutique fitness, hospitality, premium retail, or med spa environments Team leadership or office management Sales, lead conversion, or customer retention ChiroHD or Cash Practice experience You may be a fit if you: Take ownership and care deeply about results Enjoy creating systems and improving processes Thrive in fast-paced environments Balance warmth with accountability Communicate directly and professionally Move quickly and execute consistently Enjoy coaching others and building teams Want to grow with a company that is scaling Compensation & Benefits $30-$38/hour depending on experience Performance bonus tied to clinic KPIs Full medical and dental coverage Free chiropractic care for you and your family Ongoing training and professional development PTO eligibility after one year Half-day Fridays Clear opportunities for growth within Verve Physical Requirements Ability to stand and move throughout the clinic for extended periods Ability to lift and move office supplies and clinic materials as needed Ability to multitask in a fast-paced, active environment The Verve Standard We do not do average. We do exceptional care, exceptional energy, and exceptional teamwork. If that's how you already operate, you'll feel at home here. How to

Apply :

Submit your resume Via Indeed or email resume to Verve Wellness Club is an equal opportunity employer. #UNIC1

Pay:

$30.00 - $38.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Parental leave Professional development assistance Retirement plan Vision insurance Application Question(s): What experience do you have with sales, memberships, retention, or performance metrics? In an office setting which is more important: clear communication OR organized accountability?

Experience:

Office management: 3 years (Required)

License/Certification:

Chiropractic License (Required) Ability to

Commute:

Costa Mesa, CA 92627 (Preferred)

Work Location:

In person