Office Manager

Office Manager WITS America, Corp. Irvine, CA Job Details Full-time $80,000 - $95,000 a year 15 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Retirement plan Qualifications Teamwork Office activity coordination English Administrative experience Organizational skills Full Job Description About the Company WITS is a leading global IT services and software outsourcing company with more than 30 years of experience supporting enterprise clients worldwide. Headquartered in Taiwan and part of the broader Wistron Group ecosystem, WITS provides software development, IT consulting, AI-driven solutions, digital transformation, product engineering, and global delivery services to Fortune 500 companies and leading enterprises across multiple industries. WITS operates across Taiwan, the United States, China, and Japan with more than 14,000 employees supporting clients in over 150 cities globally. The company specializes in helping organizations scale technology capabilities through global delivery models, technical consulting, and cross-border collaboration. WITS supports industries including high technology, semiconductor, financial services, healthcare, manufacturing, automotive, and enterprise software. About the Role We are looking for a highly capable and proactive Office Manager to support our growing U.S. operations in Irvine, California. This role is ideal for someone who enjoys wearing multiple hats across HR, finance, operations, compliance, and employee support. The Office Manager will serve as a key operational partner for the U.S. team while also acting as an important communication bridge with our headquarters and cross-functional teams in Taipei, Taiwan. You will help ensure that our U.S. office runs smoothly, employees are supported, processes are compliant, and internal operations are scalable as the business grows. This is a hands-on role for someone who is organized, resourceful, bilingual, and comfortable building structure in a fast-moving environment. Key Responsibilities - HR Manage the full employee lifecycle, including onboarding, paperwork, benefits coordination, employee records, performance documentation, and offboarding. Track and maintain employee time records, including billable hours, PTO, sick leave, and attendance-related documentation. Support payroll processing by collecting, reviewing, and coordinating accurate employee pay information. Assist with recruiting activities, including job postings, interview scheduling, candidate communication, and onboarding preparation. Maintain employee records and ensure HR documentation is accurate, complete, and compliant with applicable requirements. Serve as a first point of contact for employee questions related to HR policies, benefits, payroll, and office procedures. Support employee handbook updates, policy acknowledgements, required training, labor law postings, and audit documentation. Identify compliance gaps and improve processes to build a scalable and well-documented operating system. Support compliance with applicable federal, California, and local employment laws, wage and hour requirements, recordkeeping obligations, and internal policies. Handle sensitive employee and business information with a high degree of confidentiality and professionalism. Key Responsibilities - Finance Manage client invoicing processes and coordinate with internal stakeholders to ensure invoices are accurate and timely. Monitor accounts receivable and support DSO management by following up on outstanding payments. Maintain accurate business records, payment documentation, vendor invoices, and related administrative files. Coordinate with finance and accounting partners to support month-end reporting, payment tracking, and documentation needs. Key Responsibilities - Office Operations Oversee day-to-day office operations, including facilities, supplies, vendors, mail, equipment, and general workplace needs. Manage office IT equipment coordination, including laptops, accessories, inventory tracking, and employee setup support. Support compliance-related activities, including employee handbook updates, policy maintenance, audit preparation, and business record management. Coordinate internal communications, employee events, office activities, and cross-functional announcements. Identify process gaps and help build more efficient, automated, and scalable systems for HR, finance, and office operations. Cross-Border Coordination Act as a key communication bridge between the Irvine office and Taipei-based teams. Help translate business needs, cultural expectations, and operational requirements across U.S. and Taiwan teams. Serve as an escalation point for delivery leaders and employees when operational, HR, or administrative issues arise. Support alignment between local U.S. practices and global company standards. What We Are Looking For We are looking for someone who can help us build a strong operational foundation, not just maintain existing processes. The ideal candidate is a hands-on generalist who is comfortable working independently, solving problems, and creating structure from ambiguity. You should be able to communicate effectively with U.S.-based employees and leadership while also collaborating smoothly with Taipei teams. This role requires both cultural fluency and operational discipline. Qualifications - Required 3+ years of experience in office management, HR operations, business operations, finance administration, or a similar generalist role. Strong organizational skills with the ability to manage multiple priorities across HR, finance, and operations. Experience handling employee onboarding, payroll coordination, time tracking, employee records, or benefits administration. Experience managing invoices, payments, vendor coordination, or accounts receivable processes. Strong communication skills and the ability to work with employees, managers, vendors, and global stakeholders. Comfortable working in a fast-paced, ambiguous, and growing business environment. High attention to detail. Qualifications - Preferred Professional proficiency in English required. Mandarin Chinese language skills strongly preferred due to regular coordination with Taiwan-based teams. Experience working with Taiwan-based or Asia-based headquarters. Experience in a technology, consulting, outsourcing, professional services, or global business environment. Familiarity with California employment practices, HR compliance, employee handbook coordination, or audit support. Ability to communicate naturally with U.S.-based employees and managers while also understanding cross-cultural business expectations. Why Join Us This is a unique opportunity to play a key role in shaping the operational foundation of our U.S. office. You will have direct visibility with leadership, close collaboration with global teams, and the opportunity to build systems that make the organization more scalable, compliant, and efficient. For someone who enjoys both people operations and business operations, this role offers broad ownership, meaningful impact, and room to grow as the U.S. business expands. Equal Opportunity Employer We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic under applicable law.

Pay:

$80,000.00 - $95,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Language:

English (Required) Mandarin (Preferred)

Work Location:

In person