Overview The Box Office Supervisors assist in the operation of the box office, implementing and following procedures, and overseeing the box office and/or the VIP entrances. This role will pay an hourly rate of $22.00 - $24.00. Benefits for

Part-Time Roles:

401(k) Savings Plan and 401(k) Matching. This position will remain open until December 31, 2026. Responsibilities Overseeing the Box Office during events to ensure the Ticketing Representatives are providing top-notch customer service Working with Ticketmaster Archtics to solve customer ticketing issues Working VIP entrances during events to ensure there are no ticketing issues for VIP customers Processing orders via Ticketmaster Archtics Dealing with customer issues either at the box office or VIP entrances Qualifications 2‐3 years of experience in an office setting or similar. Supervisory experience is preferred. High school diploma or GED Ability to perform effectively under stressful situations Ability to define, analyze, and solve problems Ability to coordinate box office procedures with other staff Ability to work variable hours, including evenings, weekends, and holidays Ability to communicate effectively both verbally and in writing Ability to safely and accurately handle and account for large sums of money Ability to handle difficult situations with courtesy and tact when dealing with the public and promoters Ability to maintain an effective working relationship with other staff, event promoters, and the general public Proficient in operating modern office equipment, including computers