The primary responsibilities of the Location Manager are to oversee operations for their respective location and keep it running smoothly. The Location Manager carries out their duties independently with oversight and guidance from the Directors.

Major Responsibilities:

• Record Keeping . Create and maintain employee files. Track points, certificates, and reviews on spreadsheets, keeping them up to date. Meet monthly with the HR Director for auditing of all tracking sheets, employee files, and printed HR manuals. Be well-versed in the company's workers' comp procedures.
• Payroll . Hold staff accountable to Payroll rules regarding breaks, meals, and time clock procedures. Limit, but ultimately eliminate Payroll errors.
• Billing . Ensure all accounts are current and errors are corrected. Train and monitor staff on billing procedures.
• Supervision. Assign tasks to keep the flow of location running smoothly, aligning admin tasks among staff, especially during slow periods. Set schedules, hold performance reviews on time, run weekly office meetings. Mediate conflicts and handle corrective actions when necessary. Discourage frivolous conversation, gossip, and cultivate and support those under you.
• Team Coordinator.

Entering location-specific athletes into competitions. Coordinate uniforms, sizings, team banquets, and in-house events. Manage the daily team email account. Send out a team trial email each month and schedule trials. Communicate with team parents and the office to keep updated on team events. Enroll all athletes in their daily classes and ensure their billing is correct. Duties and Responsibilities include the following but are not limited to: Greets and assists all clients and students.

• Answers large amounts of phone calls.
• Operates class management software.
• Demonstrates intermediate math skills.
• Multi-tasks and prioritizes.
• Interacts comfortably with children.
• Provides basic instruction and skill knowledge of gymnastics.
• Responsible for I-Class, Microsoft Excel, and Microsoft Word proficiency.
• Demonstrates good written and verbal communication skills.
• Responsible for participating in themed activities.
• Demonstrates the ability to jump in where needed.
• Cleans and organizes.
• Performs simple caretaking of children.
• Responsible for awareness of safety and proactive prevention.
• Demonstrates a willingness to coach.
• Performs parking duty.
• Exercises creative skills.

Moves mats and equipment. Assists children with daily tasks. Responsible for conflict resolution.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should know Microsoft Word, Google Docs, Microsoft Excel, Google Sheets, class management software, and database operation. Is willing to have difficult conversations with coworkers during a disagreement before Directors are involved unless the matter is an emergency. Will cultivate a got your back culture vs. a watch-your-back culture.

Knowledge, Skills, and Other Abilities:

Oral and written communication skills Customer service skills Time management skills

Physical Demands:

The physical demands described here represent those that an employee must meet to perform this job's essential functions successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing this job's duties, the employee must regularly stand, walk, and talk or hear. The employee is frequently required to sit, use hands, and reach with hands and arms. The employee is occasionally required to climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.

Work Environment:

The work environment characteristics described here represent what an employee encounters while performing this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually loud. You will be assigned a primary work location; however, from time to time, based on business needs, you may be offered or asked to work at other company locations. Travel from your home to any assigned work location (including locations other than your primary worksite) and back home is considered normal commuting and is not eligible for mileage reimbursement. Mileage reimbursement is provided only when an employee is required to travel between company work locations during the same workday, in accordance with applicable law. Our company hosts a variety of mandatory events that Location Managers are required to work, including but not limited to in-house competitions, hosted competitions, and grand openings. It is your responsibility to adjust your schedule before or after the event to offset your work hours.

Pay:

$40,000.00 - $70,304.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Referral program Vision insurance Application Question(s): Saturdays are a requirement. Are you able to work Saturdays?

Experience:

Customer service and

Office:

1 year (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Ability to

Commute:

Pasadena, CA 91104 (Required)

Work Location:

In person