Office Manager Builders Fence Company is a leading distributor of fencing materials. For more than 66 years, we have supplied quality materials to fence industry professionals. We are seeking a proactive, hands-on Office Manager to lead administrative and branch office operations at our Sacramento location. This role oversees day-to-day front-office workflows, order integrity, and cash management, while actively executing core administrative tasks alongside the team. Familiarity with Enterprise Resource Planning (ERP) software and Microsoft Excel is required.

Key Responsibilities Order Management & Transfers:

Oversee the end-to-end processing of customer orders, returns, and inventory transfers, directly inputting complex orders and troubleshooting discrepancies in the ERP system.

Customer Inquiries & Communications:

Supervise front-desk call handling and customer communications to ensure professional service standards, while actively answering high-volume incoming calls during peak hours.

Cash Flow & Financial Controls:

Manage daily register reconciliation, cash drawers, and credit card processing, maintaining strict compliance and internal accounting controls while handling customer transactions.

Records & Document Management:

Maintain standard operating procedures for digital filing, overseeing the scanning and electronic archival of branch paperwork, invoices, and receipts.

Branch Operations Support:

Partner with warehouse and sales staff to streamline daily workflows, identify operational bottlenecks, and support counter sales as needed. Qualifications 2+ years of office management, administrative leadership, or lead front-desk experience in a distribution, construction, or manufacturing setting preferred. Proficiency with Microsoft Office Suite ; prior experience with ERP systems is required. Demonstrated experience handling point-of-sale systems, balancing daily cash drawers, and processing credit card transactions. Strong verbal and written communication skills with the ability to coordinate across cross-functional teams. Prior experience in customer service, sales support, or counter sales is a strong plus. Benefits 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Life insurance Paid time off

Job Type:

Full-time Pay:

$24.00 - $28.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Paid time off Vision insurance

Experience:

Administration:

1 year (Required) Ability to

Commute:

Sacramento, CA 95828 (Required)

Work Location:

In person