Office Supervisor II

Build Your Future with the City of Boca Raton! At the City of Boca Raton, a career in public service is more than a job — it's your chance to make a meaningful impact in a vibrant and sustainable coastal community. Driven by our core values of Fairness, Integrity, Respect, Service, and Trust, we are committed to fostering a workplace where employees feel appreciated, inspired, and supported. Why Boca Raton? As the second largest city in Palm Beach County, the City of Boca Raton offers robust benefits to its employees:

Health Insurance Benefits :

No-cost employee Medical, Dental & Vision plans

Generous Paid Time Off :

12 paid holidays + vacation, sick, and 3 floating holidays

Continuous Service Benefit :

Paid out annually after 5 years of service

Work-Life Balance :

Flexible work schedule

Retirement Plans :

Two pension/retirement options to choose from Whether you're starting out or looking to take your public service career to the next level, the City of Boca Raton offers the tools, resources, and culture to help you succeed. Apply now and join the city that's building careers and shaping a stronger tomorrow! Office Supervisor II performs complex skilled clerical and intermediate administrative work overseeing the clerical activities of a large office staff; does related work as required. Work is performed under general supervision. Supervision is exercised over subordinate clerical assistants.

TYPICAL TASKS

Plans, assigns, supervises, and personally performs complex skilled clerical work in a municipal office. Develops office filing, index, and record systems and oversees the maintenance of same. Coordinates the development of new office programs and systems with other City departments. Orients, trains, develops, assists, and reviews progress of clerical staff. Assists the public or City officials and employees with questions or complaints concerning the department to which assigned. Screens telephone calls, manages supervisor's calendar, and handles routine correspondence independently. Assists the supervisor with administrative tasks including the preparation and monitoring of budget data; helps make budget forecasts. Prepares reports on office accomplishments. Acts as department head secretary as needed. Demonstrates the use of complex office equipment in the training of subordinates.

RELATED TASKS

Develops clerical work plans to accommodate new programs, modifications of existing programs, and special projects. Recommends hiring, transfer, promotions, and termination of personnel; evaluates the work performance of subordinate personnel. Establishes quality and quantity control standards. Reviews reports and edits for completeness and accuracy. Distributes, calculates, and accounts for reimbursements from petty cash. Performs related tasks as required. Comprehensive knowledge of standard office procedures, practices, techniques, and equipment; thorough knowledge of the clerical/accounting practices and procedures and of fiscal or statistical record keeping and reporting related to the area to which assigned; thorough knowledge of business English and arithmetic; thorough knowledge of the operation of the department to which assigned; ability to plan and supervise the work of subordinate clerical personnel; ability to type accurately at a rate of 45 WPM; ability to prepare reports; ability to establish and maintain effective working relationships with subordinates, City officials, and the general public; demonstrated ability to maintain confidentiality and handle sensitive information; skill in the use of a variety of standard and automated office equipment; proficient in Microsoft Office Suite.

EDUCATION AND EXPERIENCE

Any combination of education and experience equivalent to an associate's degree from an accredited college with major course work in secretarial science and six (6) years of experience in office operations, including six (6) months of supervisory experience.

SPECIAL REQUIREMENTS

Possession of a valid State of Florida Class "E" driver's license with no more than six (6) points in a three (3) year period.

POST-OFFER BACKGROUND REQUIREMENTS

The background check process for this position may include: Criminal Background Check Employment Verification Reference Checks Motor Vehicles Report (MVR) Check