Office Manager - Expereince in Screen Printing/Merch Printing industry

Office Manager - Expereince in Screen Printing/Merch Printing industry

ONYX INK

Doral, FL Job Details Part-time $19.00 - $28.30 an hour 17 hours ago Benefits Flexible schedule Qualifications Deal closing Spanish Managing customer accounts Customer communication Design file preparation for print Greeting customers Production inventory management English Mid-level Client invoicing Canva Production planning QuickBooks Order placement Office management Screen printing Production scheduling 2 years Communication skills Closing sales Client interaction via phone calls Full Job Description Office Manager — Custom Apparel & Print Shop

ONYX INK

| Doral, FL | Part-time (with path to full-time) | On-site

ONYX INK

is a growing custom apparel printing company specializing in screen printing, DTF, embroidery, and promotional items. We're moving into a larger production facility and looking for an Office Manager who can drive sales from the front of the house while keeping our operations organized. This role starts part-time with a clear path to full-time as we grow — ideal for someone who wants to grow with the business. About the role This is primarily an inside sales role with office management responsibilities. You'll be the first point of contact for customers calling, emailing, or walking into our showroom — turning inquiries into orders and turning one-time customers into repeat accounts. Your focus will be on upselling and account growth: a customer comes in for screen-printed t-shirts? You're showing them embroidered polos for their managers and DTF for their small-batch reorders. A team orders 50 jerseys? You're following up about coaches' jackets and parent merch. What you'll do Quote and close inside sales for screen print, DTF, and embroidery jobs Upsell additional decoration methods, garment upgrades, and add-on items Follow up on open quotes and nurture existing accounts (schools, teams, local businesses, corporate) Manage incoming orders from quote to delivery — order entry, art approvals, production scheduling, customer updates Handle invoicing Order blanks and shop supplies, manage inventory Greet showroom visitors and represent

ONYX INK

professionally What we're looking for 2+ years of experience in a screen printing, embroidery, DTF, or decorated apparel shop (non-negotiable — we need someone who already speaks the language: ink colors, stitch counts, garment brands, Pantone matching, mockups, production minimums) Bilingual English/Spanish — required Proven inside sales experience with a track record of upselling and closing Highly organized — you can juggle 30+ open orders without losing track Proficient in learning our shop management software and QuickBooks Excellent written and verbal communication Comfortable working on-site in a production environment Nice to have (not requiered) Experience with Adobe Illustrator, Canva or basic art file prep Familiarity with embroidery digitizing workflows Existing contacts in the South Florida apparel/promo market Young and willing to learn and grow this industry as a career! What we offer Competitive hourly rate based on experience Sales commission and upsell bonuses Clear path from part-time to full-time as the business grows Modern, clean shop with automatic press, conveyor oven, DTF station, and embroidery Direct impact role — you'll help shape how we scale

Schedule:

Part-time to start is flexible, transitioning to full-time based on performance and business growth.

Pay:

$19.00 - $28.30 per hour

Benefits:

Flexible schedule

Work Location:

In person