An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
Therapeutic Foundations is seeking an experienced, organized, and motivated Office Manager to oversee the daily administrative operations of our growing Applied Behavior Analysis (ABA) practice. This position requires an individual with prior ABA management experience who is knowledgeable in insurance processes, Medicaid regulations, and advanced Microsoft Excel functions. The ideal candidate will possess exceptional organizational, leadership, and communication skills and thrive in a fast-paced healthcare environment.
Position Details Position:
Full-Time Office Manager Schedule:
Monday-Friday Compensation:
$24.00-$27.00 per hour, based on experience Minimum Qualifications Minimum of 3-5years of office management experience in an ABA or behavioral healthcare setting (required). Working knowledge of ABA insurance authorizations, and billing, including Florida Medicaid and managed care organizations. Advanced proficiency in Microsoft Excel, including formulas, data analysis, spreadsheets, pivot tables, and reporting. Proficient in the use of standard office equipment, including multi-line phone systems, printers, scanners, copiers, and fax systems. Strong working knowledge of Microsoft Office Suite (Word, Outlook, Teams). Knowledge of Adobe Acrobat or Docusign Excellent organizational, time management, and problem-solving skills. Ability to manage multiple priorities while maintaining accuracy and confidentiality. Professional verbal and written communication skills. Preferred Qualifications Experience with ABA practice management software (e.g., Theralytics or similar platforms). Experience with staff scheduling and payroll coordination. Knowledge of AHCA regulations and Medicaid compliance. Essential Responsibilities Manage the day-to-day operations of the office. Supervise and support administrative staff. Oversee client intake, scheduling, and office workflow. Monitor insurance authorizations, referrals, and credentialing processes. Coordinate with billing personnel to ensure timely claim submission and resolution of billing issues. Maintain and analyze reports using Microsoft Excel. Track key performance indicators and prepare administrative reports. Ensure compliance with agency policies, AHCA regulations, and payer requirements. Assist with payroll preparation and employee documentation. Maintain client and employee records and ensure HIPAA compliance, Medicaid, AHCA, BACB documentation standards and payer requirements. Communicate professionally with families, providers, insurance companies, and staff. Support leadership with operational planning and special projects. What We're Looking For The successful candidate is: Highly organized and detail-oriented. A proactive problem solver. Comfortable working independently and collaboratively. Committed to providing exceptional customer service. Able to maintain professionalism while managing multiple responsibilities in a dynamic healthcare environment. Benefits Competitive hourly pay based on experience. Paid Time Off (PTO) eligibility. Paid holidays (per company policy). Opportunities for professional growth and advancement. Supportive and collaborative work environment. If you have experience managing an ABA office, possess strong insurance and Medicaid knowledge, and excel in data management using Microsoft Excel, we encourage you to apply and become part of our growing team dedicated to improving the lives of children, adolescents, families and communities through high-quality ABA services.
